EAP for AI Change Risk Assessment in Jira Service Management

[#1]

Hello Atlassian Community!

We're thrilled to announce the launch of our Early Access Program for AI Change Risk Assessment in Jira Service Management. This new capability enables you to instantly score and explain change risk, uncover hidden dependencies and patterns, and get AI‑driven recommendations to safely move changes forward.

Why join the Early Access Program?

Participating in this EAP gives you the unique opportunity to influence the development and refinement of Jira Service Management to better meet your organizational needs. In particular, by joining you will gain the ability to:

• Get an instant, explainable change risk score that pulls from past changes, incidents, deployments, and context—no manual analysis required.
• See clear reasons behind the score plus AI-suggested mitigation steps, so you can confidently reduce risk before approving a change.
• Automatically uncover hidden dependencies and recurring failure patterns to prevent repeat incidents and protect business impact.

About the Early Access Program

We’re looking for a select group of organizations with the following prerequisites:

• Using Premium or Enterprise editions of Jira Service Management

If you're interested in joining the EAP and meet the criteria, please fill out this application form and we’ll reach out if you are selected. Sign up today and help shape the product direction for AI change risk assessment in Jira Service Management!