Opsgenie

In our organization we use Opsgenie as a tool for on call service call during nights and during days the incident desk call.  Can we also use Opsgenie for the rest of the resource planning to p...

• cloud
• opsgenie
• opsgenie-cloud

I am curious about Opsgenie's ability to interact with Teams and a email inbox. Sample Use Cases: 1) If someone calls a Teams Phone Number and leaves a message, can Opsgenie perform a call to the o...

• ms-teams
• opsgenie

Hi, I want to find a rule for that sends notifications about changes made to alert (Note added, alert closed, etc) to email group. On paper this task sounds easy, but it proved to be greater cha...

• opsgenie

Hi Community, So I'm wondering in OpsGenie, is there like a way to display here on the alert, a label or an emoji or something like this, that there is a note inside this one ?  It's in or...

• opsgenie

Hello, What is the additional cost of upgrading our account to include additional Admin users to utilize the Statuspage? Thank you

• cloud
• opsgenie
• opsgenie-cloud
• statuspage

I have created an integration under teams.  I am using the integration API key to create an alert and in the API's body, I am providing a user as responder. But instead of the responder that I ...

• cloud
• opsgenie
• opsgenie-cloud

Hi guys, I'm looking to learn more about JSM and Opsgenie. Do you recommend any sequence of studies for JSM + Opsgenie? I saw that we have many learning paths about JSM and ITSM, but I'm confused ...

• jira
• jira-service-management
• opsgenie

Hi Every one! I am modifying the send2opsgenie script for Zabbix and attempting to rebuild it. The build is being executed on a Red Hat Enterprise 8 server. https://support.atlassian.com/opsgen...

• cloud
• go
• integration
• opsgenie
• opsgenie-cloud
• +1 more tag...

I'm not able to find API Integration option inside the Integration.   Generated a key in key management, But it's throwing exception. { "code": 40301, "message": "To perform this action, use ...

• cloud
• opsgenie
• opsgenie-cloud

Hi Team, This issue concerns email integration. I am attempting to incorporate message.extract(/Current (queue depth)/) into the tags field, as the tags attribute is not emanating from the email ...

• email
• opsgenie

We have created a webhook to send alert notifications into Slack but am getting this error when Opsgenie tries to send an alert. The slack integration is not an option so we are just leveraging the ...

• opsgenie

Our team is looking to setup a more granular configuration for opsgenie, in order to better route and notify our on call about alerts. We are hoping to add a routing rule which will do the following:...

• alert
• opsgenie

We are having trouble with the Jira Service Management integration in OpsGenie. d We would like to create new OpsGenie Alerts when new JSM tickets are created, as well as set the priority in the ale...

• cloud
• opsgenie
• opsgenie-cloud

Hello! I am setting up email integration for creating notifications. I am trying to build a regex to find occurrences, as the final message I receive comes as a string. How can I obtain all occurrenc...

• opsgenie

Wasn't getting the notifications from Opsgenie, so tried removing SMS and Mobile app but am now not getting option to re-add the Mobile app

• cloud
• opsgenie
• opsgenie-cloud

    We are currently using opsgenie integrated with logstash, and now we have a need to have the following scenarios:  - if we encountered 10 times the same error in less than 10mn ...

• opsgenie

I am needing the ability to post all OpsGenie Currently who is on call to a sharepoint site. Is this available?

• cloud
• opsgenie
• opsgenie-cloud

Hi, I am in an on-call rota and when some kind of incidents occur I get a voice call on my my phone.    Is it possible to have a list of the phone numbers I may get a call from, so that I...

• cloud
• opsgenie

If we set up email integration, will the one sending the email require a license? My understanding is the sender will NOT need a license, and only those in the call tree will actually NEED the licens...

• cloud
• opsgenie
• opsgenie-cloud

I am trying to write a tool to inventory our opsgenie monitoring deployments. the integration Ids obtained by ` curl -X GET 'https://api.opsgenie.com/v2/integrations'` call do not include the ...

• cloud
• opsgenie
• opsgenie-cloud

    We want to create an automation that if an SLA is breached we want to notify the users in an affected services group. Our affected services groups are connected to opsgenie where the ...

• opsgenie

We have multiple API and email integrations towards OpsGenie and have a question if the alias need to be globally unique across integrations or just for the integration. Please clarify.

• cloud
• opsgenie
• opsgenie-cloud

  Hi all, I am still getting familiar with the system.   Ideally, we would like after-hours calls to be diverted from our 3CX phone system to Opsgenie and then to the scheduled pers...

• cloud
• opsgenie
• opsgenie-cloud

Hi there, We are willing to migrate our UK phone number to a different carrier. Can you please let me know what the administrative steps are with Opsgenie? Thank you! Kind regards, Vladimir

• opsgenie

Hi, I have a slack tag of on-call (jon-on-call). I am trying to integrate between this tag, and the rotation of the Opsgenie on-call, where: 1. When an on-call is being changed in Opsgenie - updat...

• cloud
• opsgenie
• opsgenie-cloud