user 1 is a service desk/portal customer and a jira software licensed user user 2 is a service desk agent/team and also a jira software licensed user When a linked issue is created from Service Des...
One of my jira users is having an issue where anytime she clicks on an attachment within an issue, it auto downloads without previewing, and it's driving her nuts! I am not having the same issue.&nbs...
I am in the middle of a two week sprint, and I can see the burnup chart, but I don't see any option in Reports to let me switch to the burndown chart. In other words, I see the system defaulting to t...
I'm trying to restore a single project from a backup, as described in https://confluence.atlassian.com/adminjiraserver074/restoring-a-project-from-backup-881684008.html?_ga=2.177264672.409238976...
I see that you can have Teams in JIRA and we created few teams for our organization but would like to analyze data for certain teams and was curious to know if we can access that Teams info through A...
Is it possible to block deletion of a sprint that has stories in it, without restricting the permission to manage sprints?
this url is not available anymore. how i replace that? What's the url that's available?
this url is not available anymore how i replace that? What's the url that's available?
Had to create a new project because the structure was not correct. Can I export the user stories from the old project and import the stories into the new project?
Hi All, I need to keep certain workflow buttons hidden from all users permanently as these buttons(transitions) will be called by an external system using JIRA REST API. I am having really har...
I'm in the process of designing a project for our company which is an Aerospace company. We require ALL fields to appear on the digital form (containing data or not). This includes tabs when u...
This is probably a question with an obvious answer...but I don't see any comments field in the bottom of my pages. Do I need to insert one? is it there automatically and I am just not seeing it? &nb...
Hi, I need help on my business need which is to hide "CI Builds" section that appear to the right on my view issue screen. (I could hide "Development" section using some Jira property on t...
Hello, I have problem with importing users from Active Directory Distrybution lists.I have alredy synchronized users from group in AD to user Directory .When I try do the same and create user dire...
Hi everybody, I am looking for this topic since hours now and can't find a definite answer to my question. Maybe you can help? We are using Jira Software as Cloud solution. We started implementing ...
I've enabled "Estimation" as a feature of my next-gen project but "Story point estimate" does not appear any where. Am I missing a step?
Do my Jira default have rich filter. If so how can i use it
We don't use the standard description field in any of the screens and also have it hidden across all issue types under field configuration scheme for our project. It still shows up on boards though u...
We have integration between Hipchat - JIRA Hipchat - Confluence Hipchat - Bitbucket Hipchat - Bamboo Is it enough to just uninstall the add-ons in resp. tool? Or do we forget an...
I need to import project (TEST) into another instance under project (EXAMPLE). I'm going to be exporting project (TEST) into a CSV. This project has over 1000 Epics, Bugs, Stories and Sub-Tasks. Note...
Notice in these two images that in both, I am filtering by the word "finalize" but in one image, Jira tells me there are 696 matches and in the other screen it says there are only 7. &n...
Does anyone know how to troubleshoot the message: "There's no capacity data to view for the selected hierarchy?" Because of some unknown setting (haven't been able to find what changed) I am no...
Hello guys, I'd like to ask for help. I need a Jira (Atlassian) connection with the Google Sheets to import issues, time record data into sundry projects. This way when updating an issue i...
Is any possibility to restrict stories creation depends of Epic status/resolution? Also epic has to be in a valid project.
Hi guys, I would like a weekly report of a filter in Jira. I tried and the problem is that each week I want to receive information about the tasks created and updated this week. I don't care a...
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