Having some weird time zone issues in JIRA.
I'm using next gen boards and have some automation set up using the standard 'update an issue field' feature in next gen.
I have a rule set up to enter the current date and time when an issue is moved to 'Done'. See screenshot below.
However, when this rule runs it has a 12-hour discrepancy with the time in the ticket History? See screenshot below displaying the time discrepancy.
Is it possible to fix this in my system, or is this a bug??
Thank you for reporting this problem.
In fact, I was also able to reproduce the same problem in my Cloud instance and confirmed it is a bug in JIRA Application.
The timezone selected in the background of the next-gen rules is in GMT, not respecting the current timezone of your instance.
I have reported the following bug report with our development team:
Feel free to vote and watch the bug to receive notifications about its fix implementation and possible workarounds.
For now, the only option I found to work around this problem would be to use Automation for JIRA Lite App, configuring a rule to perform the same action:
P.S: The mentioned plugin has 300 free executions per month.
Let me know if this information helps.
Any update on this 1 year later?
I have the same issue when trying to set set the start and end date field from my plugin.
I don't understand how you set the severity level of a bug.
How can it be a "minor" bug that you show the wrong start/end date in a project-management tool? That should be feature A1...
This issue appears to also affect Classic projects in the Cloud space. It is not limited to just Next-Gen style projects.
I tested this in my own Cloud instance. It appears that the date/time values are given the offset that relates to the timezone set in your User account settings. As I am in Brisbane, Australia, my timezone is GMT+10. Therefore, when I set a date-time field, Jira will offset the time by +10 hours. The same occurs if I change to other timezones - GMT +4 will add 4 more hours to my date/time value/s. If I change my user account timezone to GMT 0 (e.g. Africa/Abidjan), any values I apply to my date/time values remain unchanged.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event