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How do I get new issues to appear at top of backlog list?

I know there's a setting somewhere that controls whether a new issue is added to the top or bottom of a list. I just don't remember where it's located.

2 answers

2 votes


You can do this if you modify your JQL to have ORDER BY CREATED DESC on the end instead of the current ordering. That would order them for you, but you would then lose the ability to rank tickets on the board.



Jack Community Leader Jul 01, 2019

Agree, this will mess up ranking. This is why they go to the bottom by default, so that they can then be ranked,

Hi Did you find out the setting. Mine is putting the new issues at the top which i do not want

Like Jo Astley likes this

I am too finding they go to the top of the backlog which isn't great considering the top means highest priority! I would prefer they went to the bottom of the backlog and I am sure they used to. 

Jack Community Leader Aug 12, 2020

@Jo Astley, where an new issue goes is entirely dependent on how the author of the board defines the order by using the ORDER BY function in the filter that defines the board. You mention that highest priority should be at the top. That may be true in your case but not necessarily for everyone. Also consider does the newest highest priority come first or does the oldest highest priority come first? Regardless, as mentioned initially, you have the ability to define ordering.

I don’t know of any such setting.

Jira’s behaviour is this:

  • If one adds a new ticket from a view other than the board then the new ticket is added to the bottom of the backlog once we navigate there. (If you want to change this, vote for JSWSERVER-5368.)
  • If one is on the board and creates a new ticket, the new ticket will automatically appear underneath whichever ticket is currently selected.
  • If no ticket is selected on the board and a new ticket is added that ticket will appear at the top of the backlog.

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