Adding in a ticket number no longer automatically links - recent change in Jira

[Administrator]

I use tickets to group tickets together, reference other tickets, etc. for many different purposes.  Prior to the last week or so I used to just put ticket number in ticket like 'PR-0001' and this is no longer working and has been a huge, huge, huge..... problem for everyone in our project.

I see we can go to the ticket and copy the link, copy it into another ticket but this takes significant effort and time.

What happened and when can it be fixed?

[Dario B]

Hi @Administrator ,

Can you check if this is the same behavior described in below bug ticket:

• JRACLOUD-69230: The issue link is not working properly in the new detail view

In case it is, you may want to disable the new issue view.

Dario