Jira

We currently require all users to add screenshots when closing a resolved bug. However, this requires the closing of the bug then attaching the screenshot. Not sure if it is possible to add the attac...

• jira

Hi, Is it possible to send proactive an email to all person of my project or all of one project role or all of one group? I would like to inform all users of my project about some changes I m...

• email
• jira

Have LOTS of entries in the atlassian-jira.log saying 2011-11-04 11:12:45,647 ERROR http-8080-6 konmbh 672x7756874x1 141ljtl 138.106.157.182 /secure/VersionBoard.jspa pyxis.jira.greenhopper.GreenHo...

• jira
• jira-software

We're behind internet devices that slow down and muck around with HTTPS which drives me nuts, is there a way I can switch it of for my JIRA ondemand instance?

• cloud
• https
• jira-cloud
• ssl

Is it possible to create subtask of subtask in JIRA?

• jira
• sub-task

Howdy, My Jira session is getting clobbered by Bamboo. That is to say, I have logged into both Jira and Bamboo in the same browser, any Jira operation asks for a login after which any subseque...

• bamboo
• jira
• sso

Hi, I am looking for the Templates that you create using bonfire. Where are those stored? Are they stored locally? If so, where? The reason I ask is because in order for us to use Bonfire...

• cloud
• jira
• jira-capture-cloud
• template

According to your website, http://confluence.atlassian.com/display/JIRA044/Labelling+an+Issue, customfield labels should appear below the regular Labels field on the Details Section of the view issue...

• jira

Or version numbers are changing quickly. it would be nice if we could add a new bug number while creating a bug without having to goto another screen. We would implement a custom field except we want...

• jira

We just moved from a download instance hosted by our own to jira ondemand under weblaw.jira.com. I backuped our data from the download instance and tried to import the backup zip to our new jira. All...

• cloud
• jira-cloud

I have about 20 Filters and they each should have the same columns showing. Currently, because of how they were created they have different column configs. As it stands now I will have to go into eac...

• column
• filter

I am using JIRA 4.4.3 with GreenHopper 5.8.2 and trying to migrate data to MySQL 5.5.8, but i am experiencing a wierd problem. I have exported all data using back up tool. After configuring dbconfig....

• jira-software

The Jira docs (http://confluence.atlassian.com/x/JAfuDw) say that to import multiple labels to put them in separate columns. However, the importer wizard doesn't show the Labels field the multiple co...

• jira

Hi all, every day we have a lot of iterative issues, eg paper jam on a printer or blocked session in citrix. We are looking for a possibility to create simple templates for such issues, where most ...

• jira
• template

Good Afternoon, I have setup the e-mail system for POP3 retrieval out of Gmail however, whenever I send an email it does not get pulled into JIRA. I have followed the instructions to the T and...

• cloud
• jira-cloud

Is there anyone who whas implemented JIRA as a first/second/third Line Support helpdesk system? Do you have implemented ITIL principles ? Do you have integrated a CMDB with JIRA ? Is it a good...

• atlassian-support
• cmdb
• itil
• jira-service-desk

Hi, I'm currently trying to import SVN into Jira using the onDemand instace. On the import page, it tells me to put my dump files in the webDav directory. Question is... where is the webDav...

• cloud
• jira-cloud

Is there anyone who whas implemented JIRA as a first/second/third Line Support helpdesk system? Do you have implemented ITIL principles ? Do you have integrated a CMDB with JIRA ? Is it a good...

• atlassian-support
• cmdb
• itil
• jira
• jira-service-desk

Hi all, I'm trying to access my company's jira test instance through the JSON RPC services (as per https://developer.atlassian.com/display/JIRADEV/JIRA+JSON-RPC+Overview ) but I always get a negati...

• jira
• jira-cloud

When I try the drag/drop from in progress to done the action never completes. It pops up the resolution transition screen and I select the resolution, then it just shows a grayed out screen with the ...

• board
• jira-software
• task

Hi, every time I click on a link in confluence or a link in a jira comment that is aiming to an external website it opens the link in the same tab as jira studio. Is there a possibility to general o...

• cloud
• jira

We generate JIRA tcikets when user send a mail to certain DL. Now i want to auto assign the tickets to first person who replies on the thread. How can i achieve that??

• assign
• jira

Using Jira 4.12 I'm configuring Jira to allow creation and comments via email - so far so good, I can create an issue via email, but there are 2 problems that I'm struggling to solve: 1. The emai...

• email
• jira

Hi, I would like my key users to be able to create tickets from several ways: into Jira, by sending email, and also by a form, hosted in an external website. For the last one, i don't find any pos...

• jira

Some terminology in JIRA does not correspond to our companies and makes some persons confused. How can I for example change "component" to something else? Do I need to update the language pack we u...

• jira