I'm having trouble closing the sprint of one project board because Jira is simultaneously closing the sprint of another project board. probably is there any link between the boards?
I assume that JIRA comment IDs are unique within a particular JIRA ticket, but are JIRA comment IDs unique within the entire JIRA instance as well?
Hello Hivemind! I bought a 10-user permanent license years ago (with 7.4) of JIRA. Now, I decided to upgrade to 8.9.1 and it wants me to buy a new license. I thought the old one was permanent. I don...
I can't skip the tour page. At 10 am today Monday 06/22/2020 my jira service desk company site did not work, which caused us to check the server where the site is mounted, and we saw that tomca...
...omponentAccessor.getIssueManager() if (getBehaviourContextId() == "link-create-LM") { getFieldById("project-field").setReadOnly(true) getFieldById("issuetype-field").setReadOnly(true) def c...
I am looking to create a report that shows the average time issues are in a particular status, in this case it would be the average time the issues are in the "Waiting for Support" status. I would li...
I am looking to create a report that shows me the number of tickets that get resolved by anyone other than the person that is the assignee. I would prefer to do it without any add ons or plugins if p...
Hi, Hope everyone is well! Wondering how can I have the status change to WAITING FOR CUSTOMER when an agent adds a public comment when the issue is 'IN PROGRESS'? Curious where and to what t...
Hi All! I'm having trouble to find a solution for getting all stories from agile board that are with status done and limited number of fields. In my case, I want to get only "key" and "self". GET re...
i am trying to a hide element for a specific group using below Javascript but it is not working
Hi I have lost all worklogs associated to one epic ! I had them few hours ago extracted in a Excel file using API and it disappeared !!!! I have checked and it is not in the tempo report either an...
I have an old project with test cycles in it. I was able to move test cases, but didn't find a way for test cycles. Is there any way to move or clone test cycles from one project to another.
ServiceNow Create Jira Issue REST API sends a valid user_name to Jira but the created issue assignee field does not update to the valid user_name passed in the REST API. I have had this work...
We are new to agile and sprinting and need to be able to show an issue as completed for the sprint, although it is still sitting on the board awaiting the deployment date, which could be a week or so...
Hello, I'm trying to hide the Tempo Submit button with ScriptRunner. When I search Tempo, Submit or Approval in the Hide what text field, I don't find anything about the Submit button. D...
Hello What are the minimal set up required to integrate with LDAP ? Sorry I am new to this . I can see there are two things open LDAP and microsoft active directory. Are they both same ? &...
hello, i am currently developing a Jira plugin,i want to create a permission scheme via REST,i can assign all the permissions except the Manage Sprints permission,can you please tell me how i can ac...
I am planning to REMOVE/ MAKE NON COMPULSORY of 3 COMPULSORY marked fields, which creating a task in the backlog. However, after doing a lot of research, I am still unable to remove them The...
In the Kanban board/ Scrum is there a way in JIRA to show the number of days each card is spending/ aging against each status ( Ex: Indev, code review, UAT, etc) Note: new to JIRA, had used Rally wh...
Is there a way that I adjust the email notification setting to just get notified when there are comments made? Right now every time someone uploads an attachment its part of the notification. &n...
I have a customer using Jira on a Unix server. We want to be able to have mobile application support for Microsoft Intune controls. We have that ability running a windows server, but I cannot find an...
I've seen lots of data on using parallel sprints to run 2 sprints at the same time for separate business units or teams on a single project. I have not, however, seen any way to set up multiple conse...
Hi, I discovered that there are limitations between classic and nex-gen software projects. I need to assign "discarded" issues to "done status" rather than "in progress st...
I'm currently at the point of integrating the automatic parsing of emails for logged issues, this is relatively straightforward with how it emails the customer with the issue created. My pro...
When I export results from a JQL filter to excel, "Description" field contains formatting information, example below <p style="z-index:auto;">Context of description</p> <p st...
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