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How do you track the approved version of a processed video in Jira Cloud?
Hi everyone, I’m planning a manual review workflow in Jira Cloud for short videos processed outside Jira. I haven’t built a Jira integration yet, so I’m looking for advice on how to structure the review record. In one five-second test, the source file was 320 × 288 at 60 fps. The processed file was 1518 × 1366 at 30 fps,…
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What is the smartvalue for "original estimate" or any time estimate in lookupissues in eJira ?
I have tried below values and none of them fetch the data. {{issue.timetracking.originalEstimate}} {{issue.timeoriginalestimate}} {{Original Estimate}} {{timetracking.originalEstimate}} {{issue.timetracking.originalEstimateissue.timetracking.originalEstimateSeconds}}
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Unable to Populate Original Estimate in Jira Automation Sprint Report
Hi Community, I'm working on a Jira Automation sprint report and am trying to populate the total Original Estimate for all issues in a sprint. I have a Lookup Issues action using: Sprint = {{sprintId}} which successfully returns all sprint issues. However, I'm unable to retrieve Original Estimate values, original Estimate…
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one of my user ticket has been closed but still shows in his profile
please do the needful
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Appfire Integration Outages
We have had 3+ outages with our Appfire integration to salesforce in the last 6 months. They never post any issues on their status page despite confirming through support tickets that the outages were impacting not only us. I want to know what apps Atlassian recommends as an integration tool for salesforce cases and jira…
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Bug Age Calculator
I want to calculate the Bug age from creation to closed . But I want to exclude the time when the status is kept On hold. Can someone Suggest on this.
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Page unavailable
Page unavailable Your Atlassian Cloud site is currently unavailable. Please check Atlassian Status for known problems. If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.
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Unable to add Foxly Priority Score in Card Layout
On the board we like to display the 'Priority Score for Advanced Roadmaps' from foxly on the cards and sort the backlog based on that score. After the latest update on Cloud they moved the card layout to 'View Settings' (I found it) but now I can't find 'Priority Score for Advanced Roadmaps' as an option when searching for…
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Unable to delete image attachment after removing it via "Select All + Delete" in Description field
Severity/Impact: Medium (leaves orphaned attachments; cannot delete sensitive or obsolete files from the UI without API workarounds) Preconditions: User has Delete Own Attachments / Delete All Attachments permissions. Steps to Reproduce: Open a task/bug and edit the Description. Paste or insert an image into the…
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Jira Capacity Tab
Will the new Jira Capacity tool be customisable (for example change the 40 hour week) in future? Will it also have reporting capability?
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Field Configuration description editing missing after migration to Field Schemes
Summary Since our Jira Cloud site was migrated to the new Field Schemes experience, I can no longer find the option to edit individual field descriptions within a specific Field Configuration. This feature was previously available and is still documented in the official Atlassian support article (Create or edit a field…
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Jira Individual Capacity Planning View
Hi, I've been really excited about the new Individual Capacity Planning View as it's something that's been a missing cog for a long while. But it's still very very basic - really keen to understand if there is a development roadmap and what that looks like and when? Also very happy to contribute feedback
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Disabling New Jira Board Scrolling change to scroll individual columns
When I started Jira today it gave message about new scrolling changes. How do I put the scrolling back to the way it was. I find this impossible to use. I want to scroll the whole page as before. edit: I found the setting to put it back. Would have been nice to tell this in the comment saying it was changed. When board is…
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how to practice for the exam for free
Hello! I am new in Jira and would like to prepare for Managing Jira Projects for Cloud certification. Is there a possibility to practice Jira for free, cause I still do not have a license for it?
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Limit of Sub_task creation over RestAPI.
I am currently supporting a client with bulk ticket creation in Jira Cloud using the REST API. Could anyone please clarify the limit on the number of subtasks that can be created in a single bulk API request?
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Create a release action no longer available on a Kanban Board
After every build I create a release to remove all the cards in the 'Done' column on our Kanban Board. After my latest release of Jira Cloud, the action that I used to use at the top of the board is no longer available The action used to allow to create the release, add all the cards in the 'Done' column, allow me to give…
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Users in Jira Groups But Not in Okta Push Groups
We have found some discrepancies where a few users are part of Jira Target groups and are not part of Okta push groups. Since Okta is the source of truth for these target groups, we want to understand what happened. Users are part of the Target Jira Group and not Is not part of the target okta push group What should be the…
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How to Connect Gitlab (self-Managed) with Jira Cloud?
Hi Folks, We have gitlab (self-managed), hosted on prem and not publicly accessible. i went through several setup documents, but I'm lost in setting up the connection. Tasks done so far: 1- installed 'Gitlab for jira cloud' app 2- in gitlab, i have created an application, by following the…
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Forge Teamwork Graph Preview: Issue-to-PR discovery and data egress for an external SaaS
Hello Atlassian Developer Support, We are evaluating a read-only integration between our external multi-tenant SaaS, Engineering System Model (ESM), and development relationships already indexed by Jira through the standard GitHub for Jira integration. The Teamwork Graph Consumption API entered Preview on October 15, 2026.…
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Cannot login to the account admin created with email with + suffix (e.g.: name.surn+jira@examp.com)
I'm trying to log in to the account, and it is sending a confirmation code to my email. But I registered an account with a +jira suffix. I have tried logging in and resetting my password many times, but I haven't received any emails. What can be done here? Could you merge the account with the existing one without +jira?…
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Jira add-in for Outlook: unable to type in the Description field
Is anyone else seeing this? In the Jira add-in for Outlook, I can’t type in the Description field. The characters show up as I type but disappear almost immediately. Pasting text into the field still works sometimes. This started in the last couple of days.
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[EazyBi] How to count tickets first entering High/Critical/Urgent priority in eazyBI
I would like to create a measure that captures the number of tickets that entered a High, Critical, or Urgent priority within a specified time period and are still currently in one of those priorities. A ticket can enter these priorities either by: being created with a High/Critical/Urgent priority, or being transitioned…
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Where can I find the button to create a form field in JIRA Cloud?
I asked Rovo and it says I should not need any additional permissions, however, when I am trying to create my form, I want to create a form field that I can map to the Description field in my EPIC. I am unable to find where I can begin this process, Rovo says it should be on the page, but I cannot find it. Can someone help?
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게스트로 추가한 사용자가 스페이스에 접속할 수 없습니다.
신규 사용자를 게스트로 추가하였고, jira 앱과 스페이스에 접근 권한을 부여하였습니다 이전에도 다른 사용자를 게스트로 추가하고 스페이스(SMG)에 추가하였으나, 접속이 되지 않는 동일한 문제가 발생하였습니다. 이 문제에 대해 확인 부탁 드립니다. 감사합니다. [Personal information removed as it is against community guidelines]
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想要创建一个含有附件的备份包
想要创建一个含有附件的备份包