Community resources
Community resources
Community resources
Jira
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Hi there, for my company we want to create a project via api in jira but using settings from another project, like the kanban board settings and so on. Something like using one project as template f...
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We have an Incident project and a Problem project. Time to First Response and Time to Recovery are recorded against Incident. If an Incident requires a software fix, a Problem is created from the I...
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Is it possible to create subtasks that are documentation? In other words, is it possible to 1) convert an existing Documentation issue type to "Documentation (Sub task)" by configuring Jira so ...
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Dear Support Team, I recently added the AirSaaS PPM & Flash Report Tool to our Jira instance, and my admin has approved the installation. However, I cannot see or access the app ...
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Hi I have an issue with assigning an issue to a user through jira automation, My flow goes like this trigger : when field changes -> if block -> create subtask -> assign user throu...
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Hi, I need to create an automation that's create a ticket if some trigger is set, and that ticket should be added to a future sprint but based on his "Team name" single choice value board. For exam...
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Hi, I currently have a Jira board where jobs flow in from a form as EPIC cards. As part of these EPICS we have defined a group of STORYs that need to be completed in order to comple...
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Hi I have a filter like the below that I refer to personally but have been experiencing something odd: (assignee = currentUser()) AND statusCategory != Done Sometimes it sho...
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Currently using the free version of Jira and JXL, but would like to include time-tracking in my JXL report (have the info in Jira). Does anyone know where I can find exactly which time trackin...
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Hi, I have all the project roles but cannot add/edit issue types and workflows. What can I do? My helpdesk asked me to log a ticket with atlassian. Thanks, V
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My team and I got back from the holidays and wanted to update our sprint board but was faced with a error screen stating "Sorry, you can't view this page" with added info stating that i do not have a...
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...nd uploaded the app. However, the issue I'm facing is that, with this setup, I have to keep my code public, which I don’t feel is secure. I am looking for a way to make my code private. One option I c...
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J'aimerais rajouter un gadget dans mes tableaux de bord mais je ne le retrouve pas. comment faire pour y avoir accès. Je vous remercie. Cordialement. Sabiha Micallef.
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Hi there, I am using REST API get auditing record to retrieve auditing records from upstream, however, I can't get to know the full supporting list of `category` and `event`....
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Hai,basically i am trying to create a team in jira..but it is showing as an error occured.I am attaching screenshot as well.Is it because i am using premium trial account? or is there some issue in j...
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Hello. I am currently learning about the Rest API for Jira Cloud. In the process, I was wondering if there is a way to avoid sending invitation emails when creating users using the Rest API. When i...
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I have issues in Done status where, when closing sprints, are added to the next sprint automatically. I want to prevent that, as these status are in the Done status. Status name: Accepted C...
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Example Case: Search all tickets having component 'example'. Note: tickets that have other component(s) along with 'example' should not be included in the result. What should be the JQL fil...
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I’m trying to set up an automation rule in Jira that automatically escalates tickets when they remai
Goal: I want to create a rule that: Checks the ticket status every 24 hours. Automatically updates the priority and sends a notification if the ticket has been unresolved for over ...
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I have been trying to assess my project and obtain some help in any form or shape to my issue and the response is always the same. My previous employee created a project on a free version of J...
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Hello, I am trying to build an automation where I am creating a new issue. While creating this, some field values need to be updated with the triggered values. One of the field that needs to ...
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Hi all, Very high-level question. I am the customer where we are having a green-fields implementation of a Jira platform custom coded for a bespoke workflow process (including custom PDF doc creatio...
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Hi All, I'm working on a form that is intended to filter down choices based on previous choices. I have an object which determines the "tier" staff can choose. I'm trying to use an AQL filter...
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Hi everyone, As administrator, I cannot access the features Teams > Invite people to JIRA; the popup error messages said that: You can't invite people You don't have permissi...
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Instance Health check warning of backup file in the local application storage. These back up files consist of 'entities' and 'activeobjects' .xml files and it is not recommended to keep them in the l...
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