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Jira Automation - Assign issue step bug

Ron Aisen
Contributor
January 14, 2025

Hi I have an issue with assigning an issue to a user through jira automation,

My flow goes like this

 

trigger : when field changes -> if block -> create subtask -> assign user through group -> method: round robin

The sub task is created and everything goes well and on the audit log it shows that the issue is assigned and all is well but in general the issue is left unassigned

 

 

2 answers

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3 votes
Answer accepted
Bill Sheboy
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 14, 2025

Hi @Ron Aisen 

As written, your rule is assigning the trigger issue.

To assign the new Sub-task, add a Branch to Most Recently Created Issue after the create and before the assign action.

Kind regards,
Bill

Ron Aisen
Contributor
January 15, 2025

Bill Sheboy with the save :))))

Thanks man you always manage to give out the most correct answers!

Much appreciated!

Like Bill Sheboy likes this
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Ron Aisen
Contributor
January 14, 2025

Adding sceenshots here:

image.pngimage.png

Ron Aisen
Contributor
January 14, 2025

Sometime I'm also receiving this logimage.png

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