Atlassian Account

I have a new phone and lost my Jira account in my Authenticator app. How can I get a new QR-code or is there another way to add the account?   Kind regards, Mari

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• account-identity

I followed the API documentation to access my user profile via the API as well as eventually finding the (bizarre) way to find my account ID. On requesting https://api.atlassian.com/users/712...dce/...

• Question
• account
• api
• documentation

Hi, I have tried several time to change my email address of my TRELLO account without any success !  1) When I enter my new address e-mail it does say that I have already an account with that ...

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• account-identity

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• account-identity

The new billing system is in place and somehow our billing address was lost. It was a generic account like bills@organization.com. So I am wondering how I can set this up again?

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• account-identity
• billing

One of my colleague if facing issue when logging in Atlassian account. Getting error as Account is Deactivated. Tried for various ways but no solution.Please suggest how we can activate the account ...

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• account-identity

Quero excluir minha conta, pois os quadros que não faço mais parte continuam aparecendo no meu trello. Por isso, quero excluir a conta e depois me cadastrar novamente no trello com o mesmo email para...

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• account-identity

My ajira account was locked after I tried my time long in 

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• account-identity

I recently attempted to register for access to Jira using my email address kmani@xxx.xxx, but unfortunately, I did not receive the verification email necessary to complete the registration process. ...

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• account-identity

Hello,   I am reaching out to inquire about the availability of an article on the Atlassian Certified Expert Certified , specifically the URL: https://university.atlassian.com/student/activit...

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• certification
• university

Hi team!    I enrolled myself into one of the learning paths, Async Collaboration for Distributed Teams, but unfortunately, after completing all of its lessons, as soon as I jumped into t...

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• account-identity
• assessment
• atlassian-university

Hello all, We have Atlassian Access configured with our SSO provider (Azure AD). This is working great for our tools (i.e. Bitbucket), but I'm not finding a way to associate the Atlassian Account gr...

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• account-identity
• group
• sso
• user-group

I keep getting emails saying that my Atlassian account will be deleted. I did suspect it to be a phishing scam but wasn’t sure and didn’t want my account deleted! I looked on my Trello account and ca...

• Question
• account-identity

Hi all, I have a very old Atlassian Account I was using when I worked for a customer. My account is still active, I would like to use it for other customers/orgs but I cannot locate my current admin ...

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• account-identity

The account cannot be reactivated and the admin from the customer we are working for cannot do it since they did not disabled it. In the moment my colleague tries to reset the account, Atlassian logi...

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• account-identity

Hello! I accidentally created the organization lalafo-erlanasanov.atlassian.net, and I'm unable to delete the organization. The system responds: "Your organization has products that you need...

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• account-identity

Hi Team! A new teammate joined our team. She wants to follow the trainings through Atlassian University. But he cannot log in to Atlassian. Can you provide authority support on this issue?

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• account-identity
• account-management
• atlassian-account
• atlassian-connect
• atlassian-guard
• +3 more tags...

Can someone help me understand how to update user emails in the following scenario: Managed account is used together with the Original user management experience (not centralised).  How are we...

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• account-identity

My origin account is 'john@linkhub.co.kr'. but i lost my authenticator and recovery key.  your recovery mail request system bug. recovery mail request is faeild so i request recovery mail to ...

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• account-identity

Hi team, I am working on an integration with Atlassian. My goal is to collect from Atlassian general organization settings.   I am trying to pull via API the following information and can'...

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• account-identity
• api
• atlassian-sdk
• integration
• rest-api

my account is john@linkhub.co.kr  my cellphone is changed so two factor authenticate impossible. and i lost my recovery key.   so i request recovery mail sending. but recovery mail sedi...

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• account-identity

I posted two responses to this question: https://community.atlassian.com/t5/Confluence-discussions/What-is-a-use-case-for-using-a-database-in-Confluence/td-p/2581450#U2586005   One took m...

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• account-identity
• cloud
• community
• confluence
• confluence-cloud

Hi, we are trying to set up Jira and Bitbucket for a new employee, but when he tries to create an Atlassian account, he doesn't receive a verification email (spam-folder checked). We are using Outlo...

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• account
• account-identity
• email
• verification

Hello, Is there a way (app\ API) to generate email to specific address once one of my users request access to one of my Org products (Jira, Confluence) for him or for other user?

• Question
• account-identity

Hi all,  I am in need to find an export/list of all Atlassian partners. I have access to the partners directory but there is no way I can get the full list of names of the partners.  ...

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• partner