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I am unable to signup

Charles Onuorah
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 20, 2025

I am getting this error when trying to create a site on the signup process.

Issue ID for Atlassian use: Trace ID: c3dfa94cec4548b586e39ed2f21b6a3b

 

 

 

 

Screenshot 2025-08-20 at 12.38.30.png

1 answer

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1 vote
Tansu Akdeniz
Community Champion
August 20, 2025

Hi @Charles Onuorah 

Welcome to the Atlassian community!

  • Please try in different browsers, incognito mode.
  • Disable browser extensions.
  • Change the network, try vpn connection temporarily.

If problem persists, please contact Atlassian support team with the error message via https://support.atlassian.com/contact/#/

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