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User Invite email never arrives

izkrivera
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July 23, 2025

Hi, I am the only user and recently decided to get organized about my projects. So I added an org and selected manage users and invited my own email to be an admin. The invite is pending and never arrives. Resending does not work either. It has been over 24 hours. I get other emails, like enabling 2 factor stuff, etc.

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Chris Rogers
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December 10, 2025

Hi @izkrivera

I don't know if you're still having this problem or not, but invite emails can often end up in junk mail so it's best to check there or search across your mailbox for "invite" or "Atlassian" to ensure it's not getting filtered

Typically, if you're the only user on a Jira site, you're already the admin; if you go to admin.atlassian.com you'll see your organization there and should be able to confirm.

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