Atlassian Account

I'm getting notices from Atlassian that my config is not set up correctly with DKIM and spf records for Jira Cloud. Anyone know of a link or something to an example of what it should look l...

• account
• cloud
• dkim
• dns
• jira
• +2 more tags...

we want to change the billing in tempo to be annual. can this be done?

• billing
• tempo

Hi, some user have login problem. I attach to the ticket at the screen to support. What could be the problem? Thanks, Ida

• account
• login

I have currently 3 different atlassian accounts this account + one for bitbucket (personal) + one for another JIRA software account.  My question has become how can I merge all these accounts i...

• account
• atlassian-account

Our team has recently split into two separate departments, and consequently we need to move entire projects from one account to another. Can this be done, and does it retain all the history logs and ...

• account
• copy
• move
• project

Hi,   at the Atlassian summit in Barcelona a month ago the rollout of the cloud infrastructure to Europe was announced. Are there are news on from when we can migrate our instance?

• account
• cloud
• europe

Description: we are adding users via a google group and syncing the group to Jira. Some users, when they attempt to log in with Google are asked to create a password while others are not. These user...

• account
• google
• login

We would like to be able to provision users in Jira/Confluence via our SSO provider (OneLogin) which is connected to our AD environment. Is there a way to automate the provision of Jira/Confluence cl...

• account
• provisioning
• saml
• sso

Our old domain is stopping to exist soon, hence I wanted to update my email address. I get the message Waiting for email change verification Please check your email ged@bosch-si.com and click the l...

• account
• bug

My company is using cloud versions of Confluence and Jira.  Is there a way to create invites for those services programmaticaly? I've been searching and so far I found only this reference ht...

• account

Please deactivate our account which is https://altumed.atlassian.net

• account
• atlassian-support
• cloud

I'm the main admin, I keep trying to change my username from "admin" so that my teammates can properly recognize me.  But every time I'm prompted to "update these details through your Atlassian ...

• account
• profile
• user

After resetting the password, the login screen tells that  The following error(s) occurred: Sorry, your username and/or password are incorrect. Please try again.     But I am ente...

• account
• login

When my users are trying to login to our Jira they did not see Google login.  Have you any recomendations? Thank you, Sergey Kosachev

• account
• google-apps

I've noticed recently that the fullname on the admin account has changed to admin. How can i change this back to my name?

• account
• administration
• name

I had an Atlassian account (username+password), with my personal e-mail. I don't know exactly how, the account got associated to a G Suite login (with a work account). How can I revert it ...

• account
• authentication
• g-suite
• openid

It is so slowly when I sent a email to reset password

• account

We're still researching this issue and all possible reasons for this.  The DKIM record was corrected on May 12.  If you haven't been getting any email, can you let us know: 1.  Did a...

• feedback

We're currently in the process of setting up JIRA and Confluence in our organisation, and we're interested in connecting them to G Suite so we can use our company Google usernames as a single sign-on...

• g-suite

Fullname has changed for some of users of our cloud and no one edited his fullname ever, what happened..? 

• account
• user

We had implemented TechTalk JIRA SDK to create issues from our custom system into JIRA automatically and it stopped working when the rollout of the new Atlassian Cloud account was done on May 15...

• api
• atlassian-sdk
• jira
• jira-cloud
• login
• +1 more tag...

Hi Team As we have setp JIRA and Conluence in cloud we need to take the backup from scratch. Please assist us in detail about backing up the JIRA and Confluence.

• confluence-cloud
• account-identity
• jira-cloud

I am able to get to the login page and reset my password but once I log in I get a broken page that says: "[company].atlassian.net is currently unable to handle this request.  HTTP ERROR 500" ...

• account
• cloud

Hello, The document  Changing the Cloud Instance URL Address or Migrating to a New Cloud Instance Discusses the process of backing up and restoring to a new instance of Jira/Confluence. ...

• account
• backup
• confluence
• jira
• restore

hi @all, if someone here on a post responds, I get no eMail. An email is stored in the profile. Furthermore, I have nothing switched off in my contributions. Who can help?

• email
• feedback
• notification