Atlassian Account

Hi, We have the following issues with the respective plugins. 1. Bob Swift Software - HTML Plugin Version : 4.3.0 Error Message: Notify your Confluence administrator that "Bob Swift Software - ...

• confluence-app

Hello, We would like our subscription option to be set as "On Demand" not installation. At the moment when I log in into our account I only see an option to download, yet i should be seeing a lin...

• atlassian-support

Our Zephyr for JIRA evaluation license expires on 13-March-2014 and we would like to extend the license to 28-March-2014 which is the same as the Zapi evaluation license we just installed.

• licence

How to increase current 15 users to 25 users? Please advise.

• licence

We want to get our invoice mails to another email adress then our first "Atlassian ID" mailadress (info@). Is it possible to use another email for invoices?

• account
• billing
• email

How to find out the existing license key in the system?

• licence

cancel my account

• account
• cloud

I had to restore my production Confluence v5.3 to my Developer machine, and I need to know how to change the SEN number - I can see my license keys - but the "developer" platform has an SEN-L**** num...

• account
• atlassian-support

Subject

• account-management

Hi there, We want to update the billing credit card info to our account: newmedia. How can I do it? Thanks, Irene (City of Calgary)

• account

I would like to suspend my account. Can you help mew with this? Thanks, Ken

• account
• account-management

Hi all, I see that Atlassian Answers are facing issues with massive spam attacks. Today the same situation... I can say that this is a little bit annoying. It looks like the same source is a...

• feedback-forum
• spam

We are in the process of acquiring a company. It has good number of Atlassian licenses but with no maintainence. Is it possible to move the licenses to our company? Any help will be greatly appreciat...

• account
• licence

We downloaded and installed an evaluation copy of JIRA + Agile. This installation has a SEN and a Server-id that matches the details in the myAtlassian account that was created when we downloaded ...

• licence
• trial

Hello I want to change my Atlassian ID email Can you help me please? Thank you!

• account
• atlassian-support

I was trying to get a trial license but I keep getting an error message "Unknown error occured An unknown error occured, please contact support." I've installed JIRA service on my local pc Th...

• licence
• trial

Hi, I was registered to Atlassian, but I don't want to continue with it. If I unsubscribe today, can I get refund. Early help will be appreciated. Thanks.

• account
• atlassian-support

Simple as the subject... need it done.

• account-management

I am in the process of setting up JIRA for a project that I'm working on. We have a purchasing department that will be procuring a license for the product, but in the meantime I'd like to proceed wit...

• licence
• server-id

I need to keep my Atlassian account but change the email address I login with. The only option seems to be to link my profile to a different existing account.

• account
• community
• email

Our company has a trial version of Jira On Demand and we want to enable the Greenhopper trial as well. Clicking 'Enable' for Greenhopper from Create New Project (Agile Project) is non-functional (i.e...

• cloud
• jira-software
• jira-software-cloud

My friend who has been suspended on Atlassian Answers is also having difficulty when trying to login to developers.atlassian.com. Are the 2 sites connected? Also, will this prevent my friend from b...

• community

I have a 100 user license. How do I go about getting a developer server license?

• atlassian-support

Our MIS group changed the server SSL certificate onn production and we are now getting URL error in Trusted Connection with his URL: http://wiki.candle.com/plugins/servlet/applinks/auth/conf/config-t...

• account
• application
• application-link

I was working at a company that used Atlassian OnDemand Jira and Bitbucket, and have now moved on to another company, which is also using Atlassian OnDemand tools. I would like to continue using my...

• account
• bitbucket-cloud
• cloud
• jira-cloud
• user