Hi everyone, I’m trying to set up an automation in Jira Cloud with Assets and I’m hitting a wall. Here’s what I want to do: Setup: I’ve got a schema Asset with an object type "Accessories" (s...
Have an abstract parent object type. Will call it object type A. Child object types of A are object types B and C which have objects in them respectively. There is another object type M t...
Having trouble with a third party API in syncing data due to inheritance/child object types. there is a reference object attribute to the parent object type( setting to include children is on)....
I am trying to automate the creation of monthly maintenance Jira tickets by referring the data from Assets attributes. Based on the Start date and end date, I need to set up an automation r...
...ffected Assets. The objects referenced have an Owner attribute, and a Status attribute. The Owner attribute reference's a User object which is the customer. The Status attribute reference's t...
Hello! I'm interested to hear from customers that have successfully JSM implemented assets as their CMDB solution. I've heard first- and third-hand about companies that use assets for IT i...
I'm using Asset Automations with Groovy Scripts as described here: Assets - Update attribute value from a referenced object | Jira and Jira Service Management | Atlassian Support How can I empty f...
Hi all, I'm struggeling calculating the sum of a number of objects in an automation rule. I can't get the formula to work. Maybe i'm doing something wrong, or maybe it just doesn't work at all. T...
We use a different top navigation bar color for our Jira production and sandbox environments but when I went to the JSM Assets page in my sandbox today for the first time in a month or two I n...
Hi everyone, I'm stuck trying to update an "Assets Objects" custom field using Global Automation (Jira Cloud / JSM / Assets) and hoping someone has seen this before. What I want: When my a...
I have completed the reverse of this question previously, but for some reason this is escaping me. I have an object "People" - Within the object, I have a few attributes, Name, Date, City, Key I ha...
Dear Jira Experts, Thank you for taking the time to read my question. Is there a way to configure a Jira group so that the users in this group can access only a specific asset (via More -> Assets...
I’m trying to fetch all Customer objects, and for each one, I need the email of the Primary Contact (which is a reference to another object). Is there a way to do this in one API call? Or do I hav...
I'd like to be able to bulk-load a batch of Services, and assign the Name, Service Type, Tier, Service Owners, Change approvers, Repository and Description either via import from CSV or via an API. ...
Hello, i have a objektType called "Software", there is all our Software listed with attributes like Name Vendor Software lead Team The "Team" attribute is another objektType with all of our T...
...ill be exclusively available to Enterprise plan customers at no additional charge for the duration of the beta. ➡️ Migrate Assets (formerly Insights) from Data Center to Cloud with ease We k...
Hi, we need to send emails to various customers in case of incidents. The customers are organized in assets which have an email attribute. As there are more than 100 customers we can't u...
...he same) From further investigation it looks like the user picker isn't working from the portal within a request. Even if I can see the object, e.g. customer assets object of 'AAron' in the pick l...
...ntraID JSM Assets - Microsoft Entra ID (Azure AD) Beta Integration | Atlassian Marketplace while we fully understand that it is a BETA, so some things will be missing, is there something w...
...mport sees the object as new since the key is different, I end up having two objects for the same server in Assets. I've tried setting attribute: ServerName as unique. This causes the import to t...
I have successfully done the whole "cascading selection" with Asset object custom fields using the Filter issues scope. This is great, when the primary issue field has been populated so that the seco...
Hello everyone. I am implementing JIra Assets in my company, and I would like to know how the process to print the Objects QR-Code? Like do you use a specific label printer and sticker? My q...
Hi, Is there a way to create a kind of concatenated field in the assets? We have an object type "Building", this consists out of some fields like "FullName" and "Code". When we w...
...nput fields. With the limits on api populated fields, there is no real workaround apart from using assets, but I can't access the fields of the asset? Am I missing something? This s...
When I go to the assets, there is a search field “Search this schema”. Is it possible to filter the search and then save this filter? Because if I now close Jira or shut down my PC, the filter I c...
Copied to clipboard
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.