Discussions
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✈️ Travel Tuesday: Malbork, Poland 🇵🇱🏰
After Kraków, I’m making another stop in my home country: Malbork. This time, it’s red-brick towers, castle walls and a view across the Nogat River. There’s also a tiny red boat that looks like it took a wrong turn on the way to the car park. 😂 One photo in this set is worth a closer look: a display showing the castle in…
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Remix or Treat: Who owns the next step? A service desk handover made visual
Hello everyone, 👋 I’m currently preparing an Atlassian admin handover for my colleagues. One question keeps coming back: could someone use this when something has just stopped working? For this Remix example, I used a small service desk handover with fictional details. Before The original page explains the…
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Improve @mentions – prioritize members already participating in the discussion
One thing I really miss from the previous Community platform is how easy it was to mention people already involved in a discussion. Previously, typing @ would automatically suggest relevant members , including the original author and people who had already replied. With HLV, this behavior is gone, and the mention search…
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Atlassian Cloud in Europe: your migration blocker list may need an update
“We can’t move to Cloud because of data residency.” That may still be a valid answer. But when was it last checked? I work across Data Center and Cloud, so I’m interested in the details behind that sentence. Which data? Which app? Which requirement? And does the limitation still apply to the environment we want to use?…
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Make Accepted Answers meaningful again
One thing I genuinely preferred about the old Community was that accepting an answer felt like recognizing someone who actually helped solve a problem. With the new Q&A experience, I'm seeing answers marked as accepted even when they contain nothing more than a screenshot or a short comment that doesn't explain what…
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Review and restore missing Kudos after the migration
Could we have a review of Kudos history following the migration to the new Forums platform? I know Kudos points and levels were supposed to carry over, but some rewards, completed challenges and achievements seem to be missing or not counted correctly. My concern is that members might not even notice what they've lost,…
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Can’t raise an Atlassian support ticket? Start here
You have a problem, open the support page, and getting help becomes another problem. The site is not recognised, the form points you to Community, or you are looking at an AI chat when you wanted to raise a ticket. There is a detail worth checking before you start typing: the ticket option may be sitting directly below the…
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Make threaded replies the obvious way to continue a conversation
The current layout makes it easy to post a follow-up as a separate top-level comment instead of replying to the answer it belongs to. In this example, the author responded to my troubleshooting steps in a new comment. The conversation then continued underneath that comment, splitting the context across two places. Could we…
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A dedicated “How-to guides” section
Could we have a dedicated section for practical how-to articles? Some topics do not fit neatly into the existing product categories. A guide about contacting Atlassian Support, managing access across apps or troubleshooting a Jira–Confluence integration can be useful to several audiences. Choosing one category makes it…
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Make articles and discussions more visible and their impact trackable again
Since the migration, I find it harder to see how articles and discussions perform and whether they reach people. I also personally notice more content from Solution Partners. Their contributions can be valuable, but I would like individual members sharing practical experience to remain equally easy to discover. This is my…
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More Kudos challenges for useful contributions, less incentive for farming
Could we add more Kudos challenges across different products and review some existing ones, such as Standout Specialist? Encouraging people to help in less active categories makes sense. But when rewards depend mainly on answering questions in specific categories, it can encourage digging up old threads just to complete…
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Rovo is missing? Check these things before opening a support request
Atlassian Cloud • Checked Rovo is missing? Check these things before opening a support requestn 24 October 2026 • Screenshots from my playground, using the German interface. You open Jira or Confluence and cannot find Rovo. Or Search works, but Chat and Agents do not. Those symptoms do not necessarily have the same cause.…
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Personal follow-up queue for questions needing my reply
Could we have a personal queue showing questions where someone replied to my answer or mentioned me and may be waiting for a response? When helping across several threads, it’s easy to lose track of follow-ups among other notifications. The queue could include: A link directly to the new reply, with a short preview. Needs…
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Warn about potentially sensitive information before posting
Could we add a warning when a question, answer or comment appears to contain sensitive information? People sometimes paste logs or error messages without noticing API tokens, passwords, email addresses or customer details. On a public forum, that information can become visible before anyone reports it. Before publishing,…
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Link duplicate questions to an existing answer
Could we add a way to link duplicate questions to an existing question with a useful or accepted answer? The same questions come up regularly. A visible “This question may already be answered here” link would help people find the solution and reduce repeated troubleshooting. Members could suggest an existing question, with…
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Make “All questions” the default Q&A landing page
Could we make a combined queue of questions across all products the default Q&A landing page? Currently, Q&A → See all opens a directory of product areas. A combined question list already exists, but it is labeled “Discussions” and isn’t directly available in the Q&A menu. For contributors answering questions across…
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Add version history and recovery for drafts
Draft autosave is useful, but it only protects us when the saved version still contains the content we need. When text disappears during editing, an accidental change or editor issue can become the latest saved version. At that point, autosave alone does not help recover the previous content. Requested improvement Keep…
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Exclude closed questions from the Unanswered queue
The Unanswered queue should help community members find questions that still need a response. Currently, it also includes closed questions and has no filter to exclude them. While testing with my Champion account, 8 of the first 10 results were closed questions. The list was sorted by Recently Created, but after two recent…
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✈️ Delayed Travel Tuesday: Kraków, Poland 🇵🇱🤠
Travel Tuesday has arrived on Thursday. Just a little delay—we’re still boarding. 😂 This time, we’re stopping in my home country: Kraków. Looking through these photos, I seem to have photographed Wawel twice in the same frame: the miniature model in front, with the real cathedral behind it. One for the overview, one for…
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Bring back threaded replies to individual answers/comments
On the old Atlassian Community forum, it was possible to reply directly to a specific answer or comment within a question. Since the forum migration, this no longer seems possible. Replies are added to the general discussion instead of being clearly attached to the answer they refer to. For longer technical discussions,…
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Feature Request: Bring back view counts for Community articles and discussions
Could we bring back visible article view counts, along with a simple overview on our profiles? As Community authors and Champions, we spend time testing, writing and updating content. Views help us understand which topics reach people and where it makes sense to invest more time. Comments and kudos only show part of that.…
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Rovo in Real Life: Can Rovo export archived Jira work items?
During a Community discussion about archived Jira work items, @Tomislav Tobijas suggested a test: could Rovo retrieve them and create CSV? Mission accepted. Playground opened. Horse ready. 🤠🐎 The setup I created three synthetic Tasks in my Playground. Two were archived; one stayed active. All three had the same label. The…
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Using AI while staying true to yourself
I use AI. I also want people reading my posts to recognise me in them.👀🧐 For me, those two things can go together. But I need to pay attention to what happens between my original thought and the polished version. I work across Polish, German and English. Sometimes I know exactly what I want to say, but finding the right…
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Bring back a clear indicator for new Community members 👋
One thing I'm missing in the new Forums is being able to immediately recognize someone who's posting for the first time. We have Visitor and Newcomer ranks, but they don't necessarily tell us whether this is someone's first post. As Champions, it's nice to know when we're welcoming someone new, so we can make their first…
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Could we rethink rejected answers in the new Community Q&A?
One thing I genuinely preferred about the old Community experience was how answers encouraged discussions rather than simply being accepted or rejected. With the new Q&A experience, I've noticed technically correct and helpful answers being rejected, sometimes without any explanation. But an answer not solving someone's…
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Add basic environment details to the Question form
When creating a question, the form currently asks mainly for a title, body and tags. For many technical questions, however, some basic information is essential before anyone can give an accurate answer especially: Deployment: Cloud or Data Center Product: Jira, JSM, Confluence, Bitbucket, etc. Plan: Free, Standard,…
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✈️ Delayed Travel Tuesday: Even the Forum Is Traveling! 🚚
Travel Tuesday arrived on Wednesday this week… but I think I have a good excuse. 😄 Even the Atlassian Community is packing its bags and moving to a new home! https://community.atlassian.com/forums/Community-Announcements-articles/Beep-beep-The-forums-platform-is-moving/ba-p/3283286 So instead of visiting another city…
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Travel Tuesday: Oslo 🇳🇴✈️
Oslo was one of those places where I didn’t need a packed plan to enjoy it. I liked just walking through the city, stopping at the Royal Palace, the National Theatre, the Parliament, and later wandering through Vigeland Park. The city felt calm, clean and somehow very relaxed for a capital. Blue winter evenings stayed with…