Arkadiusz Wroblewski Community Champion

Hello @Arif Alam Please edit post and delete this picture immediately. This forum is public, so you don't want anyone to see your card details. I recommend contacting Atlassian Billing Support directly. My fellow Community Champion Tomislav has also written a helpful step-by-step guide on reaching the billing team. We are…

Hello @Hassan Gabru Check if Product Invitations are enabled in the affected user's email preferences. Try canceling the pending Bitbucket invitation and sending it again. This may also clear email suppression. If it still fails, contact Atlassian Support to check whether the address is being suppressed. Bitbucket…

Hi @Brianne Peck I found similar reports about Tiny Power-Ups, including subscription issues and bounced developer emails. This may be a developer-side issue. I recommend contacting Trello Support and mentioning the failed contact attempts. Cheers, Arek 🤠🧙‍♂️

Hi @Derryl Smalley, I've seen similar cases where this error was caused by missing product access or delayed user provisioning. Could your admin verify your Jira product access separately from project permissions? Atlassian previously tracked a similar issue under AX-856. If everything looks correct, I recommend contacting…

Hi @Meagan Gonzaga We're Community members, so we can't access or delete accounts. To stop marketing emails, go to your Atlassian account settings → Email → Email preferences center → Unsubscribe all. For account deletion, check Atlassian Billing for any remaining entitlements. If nothing appears, contact Billing &…

Hello @Ramita Garg Could you try a simple change in a new chat and share a screenshot of what Rovo displays? Cheers, Arek 🤠🧙‍♂️

Hi @Anna Mitina (Stiltsoft) Unfortunately, keyword-based Search Alerts aren’t available on the new Community platform. You can follow tags and categories instead, though they don’t offer quite the same functionality. There's already a feature request to bring Search Alerts back, currently Under Consideration. You can also…

Hello @rajasekar Atlassian introduced new organization consolidation workflows in October 2026, but eligibility depends on your configuration. Linked Bitbucket workspaces can’t be transferred between organizations. Before making changes, contact Atlassian Support for a consolidation assessment and include all three…

All credits to @Tomislav Tobijas for great article :)

Nothing to thanks. We are here to help

Hi @Annie Akhmatova Welcome to the Community! The Community uses your Atlassian account's Public name, not your Google profile name. You can change it here: Profile and visibility. Update Public name field and save your changes. If the update doesn’t appear right away, try logging out and back into the Community. Cheers,…

Hi @Nigel Cannon This is a known limitation in Confluence Cloud, and there's already a matching feature request: CONFCLOUD-83986. Unfortunately, view mode has no native option to keep the horizontal scrollbar visible in long tables. As a workaround, scroll horizontally with two fingers on a touchpad. I recommend voting for…

@Lewis Casanova I flagged this post for attention support.

Hi @Rachel Beth Paton We're fellow Community members, not Atlassian Support, so we’re unable to cancel subscriptions. You can try changing your plan to Free by going to Trello → Workspace → Billing → Change plan → Free. If that option isn't available, contact Atlassian Billing & Licensing Support to end the trial early.…

Hi @Lewis Casanova Sorry this is happening again! We're Community members, so we can't access or escalate billing tickets. Please follow up on CA-4316550 for a detailed charge breakdown and an explanation of the previous correction, and ask for the case to be escalated to the billing team. Cheers, Arek 🤠🧙‍♂️

Hi @info supholla , Trello Premium applies to individual Workspaces, not your entire account. Separate Supholla Workspace won't cover your "Trello Workspace.” Check each plan under Workspace → Billing. Is Supholla another Workspace or your current account?👀 Cheers, Arek 🤠🧙‍♂️

Hello @Kristaps Ozoliņš I flagged this post for Atlassian Support's attention. Cheers, Arek🤠🧙‍♂️

Hello Could you also try connecting through Claude or ChatGPT to see whether the issue is specific to Muse? Cheers, Arek🤠🧙‍♂️

Hi @erik_telepovsky , Can the same customer access both requests, or did you see details from a request they shouldn't access? I'd recommend reporting this to Atlassian Support with your reproduction steps and GraphQL findings. Cheers, Arek 🤠🧙‍♂️

Hi @Dieter Lauwers One thing worth mentioning: Atlassian now offers a detailed CSV export under Atlassian Administration → Usage → Meters → Rovo credits → Export data. It shows the feature, user, agent, timestamp, and credits used, but not the prompt or why that interaction used that amount. I agree more transparency would…

Hi @KoalaCrevette. You may still be able to recover your site! Check Atlassian Administration → Subscriptions → Inactive and look for the Reactivate option. If it's unavailable, contact Atlassian Billing & Licensing Support as soon as possible, since data retention is limited. My fellow Community Champion Tomislav has…

Hello @Haley Krakowski Are you using the desktop app or browser? Could you share a screenshot of the toolbar? Cheers, Arek🤠🧙‍♂️

Hi @lily Could you try creating the new site through Atlassian Administration → Apps → Atlassian apps → Add app? If that fails, contact Atlassian Billing & Licensing Support and include your Anonymous ID. My fellow Community Champion Tomislav has written a step-by-step guide on how to reach them. We're Community members…

Hi @Md. Abrarul Huda Are you working in a company-managed or team-managed space? If you’re using a company-managed Jira space, you can keep fields organized in tabs. Go to Jira Settings → Work items → Screens, open your Create screen, and add Functional, Non-functional, and IT Details tabs. Then move the relevant fields…

That´s still APP not browser.

Hi @David Lehman Ask your organization admin to check Atlassian Administration → Apps → Sites to see which organization owns your site. Rovo credits are pooled at the organization level, while billing arrangements and security policies depend on your configuration. Cheers, Arek🤠🧙‍♂️

Hi @BusyBeeSpoonie , Your screenshots show mobile push notification settings, not email preferences. To manage email notifications, open Trello Account Settings in your browser. There, you can choose how often you’d like to receive emails (Instantly, Periodically, or Never) and turn off any notification categories you…

Hi @Marc Anderson, Just to add to Matthew's reply: cancelling your subscription and permanently deleting your Opsgenie account are two separate actions. You can find the deletion instructions here. If you're struggling to reach Billing Support, my fellow Community Champion Tomislav has written a step-by-step guide. Cheers,…

Hi @BGajula , You could try Deep Clone's Space Clone to copy your template space and its work items, including the hierarchy. However, automated cloning doesn't currently preserve the complete hierarchy, so the manual approach may be your best option. Cheers, Arek 🤠🧙‍♂️

Hello @Jim Wasson To hide Inbox, click the Inbox button in the bottom navigation bar or press g, then i. If you're using the Windows desktop app, you can also set your current board as the default using Ctrl + Shift + D. More details here. Cheers, Arek 🤠🧙‍♂️