The vendor was already allocated an Atlassian license. But when I wanted to grant JIra/Confluence access to this person, his name/email address (same as the email which the license was allocated to) ...
Based on this article, we can set up conditional logic in Jira Forms for the following fields: Priority Select list (multiple choices) Select list (single choice) Checkbox Radio I can see the...
Using 3 issues as the simplest example: On ISSUE-1 I can link to ISSUE-2 & ISSUE-3, but 2 & 3 are not yet linked together. I have to go to one of them and then link to the oth...
For Instance Label "Christina" would have a button which wuld find me all card with that label
Hello everyone, My company has created an escalation form that can be attached to tickets that need to escalate from a tier 2 to tier 3 team. The form asks several specific questions that ne...
I've got two managed accounts for developers that are no longer with the organization. I cannot deactivate them as I get the message "User is last billing admin of a transaction account that has one ...
“The dilemma I'm having is the JPD api versus JaaS api. The api for JaaS obviously lets you call specific filters. However, the JPD API doesn't seem to be that way. I'm not having any luck getting...
Is the 5,000 ideas per project limit in JPD a hard creation limit or a display limit? What happens when we attempt to create idea #5,001
Hi Everyone, I am on the Free Jira Service Management Plan. Is it possible to provide customer access to knowledge base? I linked the Confluence space to the service management and selected any...
Hi, I work for an organisation that has JIRA Standard (will soon upgrade to premium), along with JIRA Service Management and JIRA Work Management\Software. We have a portal where we have a numb...
I am looking to see if there is a way to allow users to create Company Managed Software Projects without granting them other Administration permissions. I am getting a little lost between Ro...
I am trying to create a project plan in confluence that auto updates dates and status when work items are changed in JIRA. I don't want the dates for a work item to appear inside a table. I am alread...
We’re excited to share that the Atlassian Rovo MCP server is now generally available. If your teams already work in AI assistants like Claude or ChatGPT, the Atlassian Rovo MCP server gives you a s...
I have an Intake for process in a Jira Software Project. At some point in the process, The customer wants a survey sent out. They have suggested Microsoft or Smartsheet but I like to keep things tidy...
Although I can view and access this repository from the Bitbucket web UI, I am unable to clone it locally using HTTPS authentication. From the Bitbucket website, I can: Browse the repository ...
...olicies' \ --header 'X-Atl-Account-Id: IDIDID \ --header 'Content-Type: application/json' \ --header 'Authorization: ••••••' \ --data '{ "product": "JIRA", "includeAttachments": true, "i...
We want to send an email to non-Jira user to enable them to view a JSM ticket in the portal. I'm not finding a smartvalue for the Portal URL. How can I put a link to the Portal Issue tha...
I am getting below error constantly in rovo agent when i ask for question, Result get a display step by step, but at then end getting below error and result gets disappear Error is as below : Fail...
Hello, I am attempting to create issues with different reporters and modify the reporter based on external factors. When attempting to create an issue, this is what the payload looks like: ...
The Community Advisory Board was established in 2017 to amplify the voices of our Community Champions within the Atlassian Community team. In 2020, we began publishing an annual report that provides ...
I am trying to get back into my account but it says that I don't have access anymore.
We are no longer able to access our Sprint Performance Report or the Sprint report (accessed from our sprint board), this worked before and it is happening on all projects. How can I troubleshoot and...
Hi All, How can i turn off the ability of users that are only project customers from raising new user requests on a project?
I have made two different boards recently and there are some items that are showing in the board view that are in the list however, some of the items are not showing. There is one board where the ite...
I can not reach my jira app on a specific url (like https://some-name.atlassian.net) anymore (free plan). I got an email on 2026/01/12 that it will be deactivated if I do not login. Back th...
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