You’re a member of this board, but only board admins are able to reopen it. Please contact support f

[Peter Lindén]

Suddenly lost access to my board and got the message:

You’re a member of this board, but only board admins are able to reopen it. Please contact support for assistance.

Please need urgent help

https://trello.com/b/smOpsvp1

[Sakshi Verma]

Hi @Peter Lindén I am raising a support  ticket to assist you further with this issue. You will receive an email from our end with more details and next steps.

Thank you for your patience !

[Peter Lindén]

Thanks! How long will this take?

[Sakshi Verma]

Hi @Peter Lindén ,

I have taken a look at the board, and it is closed. The board admin's account was deleted due to inactivity over the last two years, as per our Dormant account policy, and because of that, the board is closed.

I have promoted your existing account to board admin.

Can you please try now to reopen the closed board under a new workspace and let me know if you face any issues? You can follow the steps mentioned in the doc Reopen a closed board.

Thank you !

[Aaron W]

Hi Sakshi! Sorry for the multiple posts, but it looks like this happened to a lot of people today, and unfortunately I'm just now seeing your answer here.

Could you also promote my existing account to board admin? I'm having the same issue:

https://trello.com/b/EyHuvDxf/shopping

[Sakshi Verma]

Hi @Aaron W Can you please let me know your Trello username so I can check this for you as well ?

[Aaron W]

Hi @Sakshi Verma , it's "aaronwolfson"

Thank you!!

[Sakshi Verma]

Hi @Aaron W I have promoted your existing account to board admin.

Can you please try now to reopen the closed board under a new workspace and let me know if you face any issues? You can follow the steps mentioned in the doc Reopen a closed board.

Thank you !