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Custom Approved mail in JIRA

Tony Montana
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May 8, 2026

Hello! I could share for everyone. Hope its helpfull

https://github.com/volhvrod/Custom-Approved-Mail-JIRA

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Prasanna Ravichandran
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
May 9, 2026

Hi,

You can create custom approval emails in Jira using Automation rules or Notification schemes.
Usually teams trigger an email automatically when an issue status changes to Approved or when an approval is completed in Jira Service Management.
Using Automation gives more flexibility to customize the subject, content, recipients, and conditions compared to default notifications. Hope this helpss!

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