Hi Team,  I have created a new Epic and i am trying to add stories from the child issues drop down, but i am not getting it in the dropdown, Please guide in this regard

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• cloud
• jira
• jira-cloud

Jira, Confluence 제품을 사용중이고 제가 조직을 만들고 관리를 했습니다. 그런데 퇴사를 하게 되어 제가 더이상 참여가 어렵습니다. 조직 관리자와 청구 관리자를 다른 사람을 추가하긴 했는데, 이것 이외에 더 할일이 있나요? 이 상태에서 제가 계정을 삭제해도 되는것인지 문의드립니다. 혹은 계정은 유지한채 조직만 탈퇴하는 방법도 있는지 문의...

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• cloud
• jira
• jira-cloud

I can not get by script "{{issue.parent.subtasks.size}}". When story={subtask_a, subtask_b, subtask_c}, then I want count 3. how do I get ? what script do I write ? Kind regards,

• Question
• jira
• jira-server
• server

Update: The CSV importer is now live (as of 22nd January 2025) and available to all customers using Jira Service Management. In order to initiate and complete an import, you must either be an Org Adm...

• Article
• jira-service-desk-cloud
• jira-service-management
• jira-service-management-cloud

I am using the Jira Cloud version, but the top navigation bar is missing. All I have is one long search bar.

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• cloud
• confluence
• confluence-cloud

  We are using Atlassian Bamboo version 9.4.1 build 90412. When we try to configure notifications events in Bamboo specs, its giving the error: Bamboo YAML import failed: Document structure is...

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• bamboo

I am trying to export selected documents from a space. This is a process I have performed many times before. However, today  it is exporting all the documents in the space, not just the ones I h...

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• cloud
• confluence
• confluence-cloud

  I have 'On-Call' schedules setup in JSM. Is there a way to call/text the on call person when an incident is created?

• Question

We were using an older version of Jira (V6.2). And We have recently adopted Jira Cloud. In the previous version, we could create Agile boards linked to filters without creating a project. In Jira ...

• Question
• cloud
• jira
• jira-cloud

today API   https://myurl/rest/servicedeskapi/servicedesk/3/knowledgebase/article?query={content}   not work for me       "statusCode": 400, &nbsp...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Getting a recurring error when I run a sort by date as it's trying to find an old list that does not exist    

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• automation
• cloud
• sort
• trello
• trello-cloud
• +1 more tag...

...elow): `Access to fetch at 'https://media-cdn.atlassian.com/us-west-1/v1/cdn/file/0acc3f63-4c2d-44f5-b6ff-87567be92802/image?allowAnimated=true&height=0&max-age=2592000&mode=crop&upscale=f...

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• cloud
• image
• jira
• jira-cloud

I am trying to have the Butler add a reminder for 10 mins before the due date whenever I add a due date. This will be especially helpful for cards that are automatically made each week. There doesn't...

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• cloud
• trello
• trello-cloud

  I’m attempting to update the email address for one of our users in our JIRA Cloud account (free version), but the confirmation email for the update is not being received in the new inbox. As ...

• Question
• cloud
• jira
• jira-cloud

Hi Team,    Actually, all my Community history (questions, answers, kudos, etc.)  remains under a managed account. I'm leaving this company, and I would love to move all my commu...

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• account-identity

Hi Atlassian Community! I'm Casey from the Cloud Transition team. Welcome to the Cloud Transition Quarterly Round-Up!   Curious about the Cloud Transition Team? We focus on ...

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• app-migration
• cloud-migration
• cloud-transition-quarterly-roundup
• confluence-cloud
• jira-cloud
• +1 more tag...

Hello. Im trying to set up an automation which posts into slack when a page is tagged. I have the automation working as intended however, the page title and the page link are not pulling into the bo...

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• automation
• cloud
• confluence
• confluence-cloud
• slack
• +1 more tag...

Greetings, community! What are your thoughts on...guidance to mark articles as "Featured" and when to remove the indicator from them? It seems some get marked that way, for unclear reasons, and t...

• Discussion

We have projects in JSM for different departmsnts; HR, IT, Finance etc. We have recently implemented a process in the HR project that creates tickets in other departments and links them.  Howev...

• Question
• jira-service-management
• jira-service-management-data-center

Hi Community! We’re happy to announce that it’s easier than before to add relevant content to your Company Hub with Dynamic Cards.     How to use the feature: Find the elem...

• Article
• announcement
• company-hub
• confluence-cloud

Hello Im a little new with confluence. I have created a page and put in the page properties report macro. However when I go back to configure the macro, I can see the blue icon but clicking it doesn...

• Question
• cloud
• confluence
• confluence-cloud

Currently the requestor/customer portal is only limited to a certain amount of list views/fields you can add for columns. Is there a way a requestor can filter their tickets by adding in a column tha...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hi, when inside the details of an issue, is there a way to copy the child issue so that when I paste into Teams or outlook that the name of the child issue(s) display with an automatic link the issue?

• Question
• cloud
• jira
• jira-cloud

Hello, We are currently working on integrating with the Atlassian API and need some guidance regarding custom fields. Specifically, we would like to know if it's possible to customize or modify the ...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I was wondering how I could keep my account and stats if my company moderates and uses my work email as login, but then I leave that company. Is there a way to port my Atlassian profile ...

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• atlassian-account
• cloud
• trello
• trello-cloud