Loom

I have changed my business email and information. When I try to delete my old account, it says I can not. It will not let me update the account. I am about to have to flag this as fraud on my Credit ...

• loom

We require the license to use the videos for pendo guides

• loom

I created an account last week and it seems to be letting me record either the screen or use the camera and microphone but not both together. This is through the app. When I try to record a video fro...

• cloud
• loom

Hello, I have recently signed up for Loom hoping that this would enable me to record some information, but the 'record' button doesn't appear.  I have uninstalled and reinstalled and still the s...

• loom

I got an email requesting a payment for a product I didn't sigh up for. I believe it was fraud. I am a minor with no means of money. What do I do?

• atlassian-accounts
• loom
• not%20applicable

No me deja conectarme a Loom. Aparece el siguiente mensaje: "Lo sentimos. Algo salió mal por nuestra parte" Necesito que me ayuden para poder registrarme en Loom, por favor.  

• loom

I found out recently loom will auto edit my video without my clicking it. How do disable it? I do not want this feature. Since I do not have the AI+ tier, it should be off by default.   ...

• loom

Can't log in to loom on any account as it gives me authentication errors, can't contact support as I need to be logged in to contact them.  Not sure what to do here besides post and hope that s...

• loom

Do meeting recordings count towards your ‘Recordings per person’ on Creator Lite plans?

• cloud
• loom

I recorded several videos today and I’m unable to view them. I see the preview but when I click on the video it just loads indefinitely and never plays. When I try to download it gives me an error me...

• cloud
• loom

I cannot get audio to record on video

• cloud
• loom

I am receiving multiple complaints that people are not able to play my videos, I'm running a community event with many tutorials hosted on loom but people are not able to access it. They've tried mul...

• loom

I am trying to make a video recording while I talk through a PowerPoint Presentation.  Can someone please provide me with a step by step guide on how to do this?  I'm getting lost with the ...

• cloud
• loom

Hi, I want to permanently delete my Atlassian account, but I’m blocked because I’m listed as the last billing admin.   I have identified the only active subscription: Loom – Business + AI on ...

• loom
• not%20applicable
• subscriptions-and-billing

Can you please cancel this   

• loom

There is attrition in team recently and the Admin of Company's Loom account is no longer with Company nor have access to work emails or 2FA notifications.  The Company's HR and CEO would like to...

• loom

This is really urgent at this stage, I am paying for Loom but cannot fully access it. I need to change the email address associated with my account. All of the details are below, in the tic...

• loom

I recorded a loom video last week and it’s been stuck loading ever since. It really sucks because it took multiple takes to get the video right, and now I’m wondering if I’m even able to get it to lo...

• cloud
• loom

Hi! The recording option in loom is unavailable to me and the option is grayed out with a lock icon beside "Start Recording" I have already updated my Google Chrome version to it's latest version but...

• loom

Hi. I installed the latest version of Loom on my laptop and I want to record a video, but it only opens the built‑in camera. I want to use my USB camera, but it gives an error saying that the camera ...

• loom

Hi! I hope someone can help me.   So we have a paid plan subscription with Loom. Since there will be migration to Atlassian all creator lite in paid subscription will be transitioning to creat...

• loom

I have been trying to delete loom from my laptop but it says that the name doesn't match the app so i can't delete is. when i went on the app it says i can't delete my account because it is linked to...

• atlassian-accounts
• loom
• not%20applicable

bonjour   lorsque j'enregistre je ne vois que le texte que je partage et je n'ai pas simultanément la vidéo quand je parle , malgré ma sélection initiale Je l'entends mais ne je le vois pas ...

• loom

Hello, I had an account with Loom before it became merged with Atlassian. The email of google account (my domain) changed few years ago but when merging with Atlassian, Atlanssian used my old email...

• loom

Hello: Here's a video describing my problem. Thank you for any assistance you can provide.     

• cloud
• loom