Hola El administrador actual ya no esta en la empresa y necesito que se cambie el administrador a mi cuenta. Como lo puedo hacer?
When I exported one of my videos to edit, I noticed there were chunks of audio missing. The one which sits on Loom is fine and all of the audio is there. I compared it by playing it side by side and...
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Hallo, i cant excess workspace. What to do?
I recorded a few training videos and a few of them needed to be stitched together. The issue is the sound level of the videos post stitching are very different. First half normal loudness but the se...
I just wanted to comment on a LOOM video that I was sent to under a beta test for a company... I had to create an account in order to do that... now I am being HOUNDED for payments??? I NEED to cance...
Can I be reimbursed if I cancelled the same day as withdrawn from account.
I own 2 accounts: A and B. All videos belong to account A and are shared with account B. Account B is an active admin user of A's workspace. I dont have the option My Workspace Content -&g...
I am confused by the email I've gotten regarding my Loom workspace. Do I loose access to my video library if I do not take action in regards to this change with Atlassian? Or if I am happy with where...
Loomで録画しましたが、1時間以上経ってもLibraryに表示されません。 録画完了後の画面・URLも確認できません。 アップロード失敗の可能性があるため、ローカルに残っている動画パーツから復旧できるか確認したいです。
I would like to cancel my accunt and all my data from Loom and Atlassian. Could you please let me know exactly what shall I do? Thank you. Best regards, Flavia Pankiewicz
Hello, I was charged for my Loom subscription on June 9 and would like to cancel my subscription and request a refund for this recent charge. I would appreciate your review of my re...
Please, I want to delete my account.
I'm a sole trader with Paid Loom Business Plan. I don't use Teams. I have never invited Team Mates. In only have the one workspace with only me in it. I have folders within my Library for each ...
I cannot figure out how to change the user account admin in Loom. I have been trying to work with support and it isn't working for me. I am getting rerouted to different places and very confused. i c...
I am confused by the emails from Atlassian. I thought that our videos stored within Loom will be fine with the merge. Today, I received an email about transferring videos and the steps listed did not...
Hi there, I don't have another workspace to transfer my videos to. If I don't transfer my videos, am I going to completely lose access to them if they just stay in my current workspace? What...
When I go to Personal Settings, there is not a 'My Workspace Content' option. My videos are all in the Workspace not personal library.
Hi everyone, I’m on an education plan and following the Loom doc to transfer content between workspaces: https://support.atlassian.com/loom/docs/transfer-content-between-workspaces/ In https://www....
Do I need to transfer my videos to a different account? The videos are personal interviews only
Hi, I’d like to cancel my subscription to this programme before the trial period ends. I can’t find the button or a way to cancel my subscription. thank you, Giulia
I got an email about data transfer to 'a new workspace' by July 6 OR ELSE! how does this apply to me? I only use this to record for my own resources - why is there no one to answer these questions?&...
Hi I received a message about migrating files from Loom to Atlassian. Is Loom now a part of Atlassian and is this a required change? Is everything else the same aregarding plans/billing with...
I received an email about transferring content to another workspace before July 6. If I don't want to move my content to another workspace can it remain where it is without losing any of my vid...
I just recieved an email to transfer between workspaces by July 6th. I'm thoroughly confused. All I use Loom for is to make videos of directions for my students, and then provide them the link to wat...
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