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When someone shares a Live Doc with me, it opens in edit mode, even though I'm not the owner and just want to read it. I've checked my settings and can't find an option to change this. Am I missing ...

• Question
• cloud
• confluence
• confluence-cloud
• feature-request

We’re excited to share that data residency in Germany for Loom is now available. This launch is designed to help organizations meet regional data handling expectations more easily and to make Loom a ...

• Article
• loom

abri esta cuenta por error ahora llegan correos de cobranza me parece un abuso porque ni siquiera lo utilizo por favor paren de estafar personas! eliminen esto ya de mi sitio 

• Question

We’re reviewing Atlassian’s Opsgenie → Jira Service Management migration documentation and wanted to clarify one specific point before we proceed. On this page: https://support.atlassian.com/op...

• Question
• jira-service-desk-cloud
• jira-service-management
• jira-service-management-cloud

I am trying to bulk import via CSV.  One of my fields is a custom multi-select field with mapped values.  Every line of the CSV that has multiple values for the multi-select field errors wi...

• Question
• cloud
• jira
• jira-cloud

I created a project by tapping projects as in projects, administration and those kind of apps. But now there's no delete button and no way out.  

• Question
• cloud
• jira
• jira-cloud
• platform-experiences

Hello Atlassian Support, I am a Jira Organization Admin at ABB company. One of our users enabled two-factor authentication (2FA) on their Atlassian account. After entering the password, the system ...

• Question
• cloud
• jira
• jira-cloud

I am the approver for a task assigned to a colleague. To ensure proper time tracking within the company, we need to add a time estimate, similar to the tasks I personally develop (as shown in the att...

• Question
• jpd

We are creating Jira issues programmatically using the Jira REST API (API token) from Power Automate. Could you please confirm whether the Enterprise EB2B Delivery project allows the Reporter f...

• Question
• cloud
• jira
• jira-cloud

All of a sudden I can't comment or enter a description on the trello cards. I haven't changed the settings but now when I want to enter details or comment on a card, the entry doesn't get applied. I ...

• Question
• trello

Renaming a Jira Project Key or Project Name: What Are the Real Impacts? In Jira, changing a project name or modifying a Project Key often looks like a simple operation. But in reality, behind thi...

• Article

I'm trying to use Jira Automation to create a ticket on a weekly basis and then move that ticket to the top of the backlog. I've got it creating the ticket, but this places it at the end of the back...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I am looking for assistance with reducing my Bitbucket Cloud repository size. I have recently migrated several large files to Git LFS and performed a full history rewrite using ```git ...

• Question
• bitbucket
• bitbucket-unknown-hosting-type
• unknown-hosting-type

In many enterprise environments, Jira Service Management and ServiceNow coexist for perfectly valid reasons. One team may rely on Jira Service Management (JSM) for engineering support, incident esc...

• Article
• getint
• integration
• jira-integration
• jira-service-management

submit support request

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Why automation rules are not availabe from project boar

• Question
• automation

See where your tracked time actually goes Cycle Time is often the first metric teams check when delivery starts to slow down. It answers an important question: How long does it take work to mov...

• Article

Can I get some clarification on what I should expect to see in the Atlassian Goals success metric when I have associated a Jira work item to that metric? My steps to recreate: Open the Jira work i...

• Question
• atlas

Dear Jira Support Team, We are currently unable to log in to our Jira account. While trying to access the account, we are facing login issues and are unable to use the platform. Kindly look into th...

• Question
• jira-service-management
• jira-service-management-unknown-hosting-type
• unknown-hosting-type

ok - so now something changed on this infernal news board widget...since it was available I have never been able to get anything more than the following view out of it.. as per attached img. (PS...

• Question
• cloud
• confluence
• confluence-cloud

For several years I have used the jira plugin for sprint goals.  Allowing to easily track sprint goals with easily assigned tickets, which was a great tool and transparent. Since December '25...

• Question
• goal
• goals
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

When is Atlassian going to add a function that will allo the organisation to remove the "strikethrough feature" even if an issue has Resolution set or has a status connected to the status category "D...

• Question
• cloud
• jira
• jira-cloud

I want to calculate the Bug age from creation to closed . But I want to exclude the time when the status is kept On hold. Can someone Suggest on this.

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I’m having a problem changing the email address associated with my Trello/Atlassian account. When I request the email change: the notification email correctly arrives on my current ...

• Question
• trello

It’s 3:00 PM on the last day of the sprint. Your QA team pings you: "Hey, the automated test results aren't syncing to Jira anymore. Is Jira down?" You check the Atlassian status page. All green. Y...

• Article
• jira-admin
• jira-administration
• jira-cloud
• jira-core
• new-to-jira
• +2 more tags...