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API end point to manage email domains of a CSM Organization

Yannic Methot
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June 11, 2026

I'm creating Organizations in CSM using the REST API. I didn't find any end point to add/remove an email domain for a specific organization. Does it even exist?

For instance, I create the Organizations called 'Microsoft' and I now want to add its domain 'microsoft.com' so ticket created by email @microsoft.com will be associated to the Microsoft Organization. Basic CSM stuff. 

My need is to be able to add the domain using an API.

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Arkadiusz Wroblewski
Community Champion
June 12, 2026

Hello and welcome to Atlassian Community @Yannic Methot 

There's already similar one Feature request for JSM https://jira.atlassian.com/browse/JSDCLOUD-14251 

That's this one of cases where's not really an Workaround atm.

Best,

Arkadiusz 🤠 ā˜€ļø 

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