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I'm a Jira Service Management Customer, and according to the questions on the website: "What does this mean for Jira Service Management?   ... Existing Jira Service Management customers will...

• Question
• customer-service-management
• jira-service-desk

I set a filter at the top of the column in Jira sheets and now it won't bring back any of 'done' statues when I try and clear the filter. Please can you help? 

• Question
• cloud
• jira
• jira-cloud

Hello, I'm trying to calculate the age of a car via an automation. I was able to do it quite easily with the value of a custom field but I now need to do it with an asset value and I can't get it to...

• Question
• cloud
• jira
• jira-cloud

In this thread it looks like the ability to view Compass metrics over time (ie. a historical graph) was planned for release, but I can't find any documentation about this feature, or whether it was r...

• Question
• compass

Anyone else having this issue? Trying to create a sub-task but get no error and sub-task doesn't display, yet the sub-task completion % is showing.  Asked some co-workers and they have the...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Welcome to the next chapter of our "SLAs in Action" series! We’ve explored the measurable commitments that underpin speed in finance, safety in healthcare, trust in cybersecurity, and predictability ...

• Article

Pessoal, bom dia! Criei uma automação que copia o conteúdo do campo "Comentários" de um ticket para o seu "item associado". Para isso, estou usando a smart value {{triggerIssue.comments.last.b...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hey there, i defined some colors for date-fields. I want them to turn red, if the due date is surpassed. And I also want to highlight the card. (I also want to color the whole card instead of j...

• Question
• jpd

I have been trying to upgrade my plan from free to standard, and I keep getting an error: Error Message Title: Unable to change plan Body: There was an issue changing your plan. Perhaps the origi...

• Question
• billing
• bitbucket
• bitbucket-cloud
• cloud

Hi everyone, We are using JMWE to make a validation using Jira expressions in our workflow. What we want to do is to validate that a custom field (Paragraph type) has value,  does not include ...

• Question
• cloud
• jira
• jira-cloud

Hi, I have created several board views in my JPD project and I see that if columns are of the type "roadmap", sharing works correctly.  However when columns are "Objectives" (idea type similar t...

• Question
• jpd

We're running a Team-managed Jira SW project, with a sprint board. On the board, we have created a column (state in item workflows) called Code Review, it's where we signal that another developer sh...

• Question
• cloud
• jira
• jira-cloud

Every time I paste anything into the comments or activity section, Trello duplicates the image, and I have to delete one each time. The new layout also makes the comments extremely difficult to read ...

• Question
• cloud
• trello
• trello-cloud

In my team's structure I have a calculated LOE to verify that the total LOE on work items is correct. If the calculated LOE and the total LOE don't match then a red circle is displayed. How do I...

• Question
• cloud
• jira
• jira-cloud
• structure

Hello Team, Lets make an Happy Friday!!!!!!!!!!!!!!!!!!!!!!!!!!   Lightning “Show & Tell”   Share highlight from this week—a photo, a hobby, a recent win at work/family/frien...

• Article

As part of HR, you're expected to deliver consistency at scale, whether that's in how you onboard new starters, address recurring questions, or maintain company culture across hybrid teams. The probl...

• Discussion
• confluence
• confluence-app
• confluence-cloud
• hr
• new-to-atlassian
• +2 more tags...

Although this topic has been discussed on multiple platforms, just adding to the collection of dependency management. The image shows the dependency workflow in Jira Align. A dependency is a contract...

• Article
• jira-align

If you’ve ever tried to manage labels in Jira, you know the chaos. Labels start simple but without structure, they quickly become unmanageable: duplicates, typos, inconsistent names, and endless var...

• Article
• color
• component
• gadget
• jira
• label
• +2 more tags...

Hi Community, I am trying to create a filter where I want to filter out work items with label having "Engineering". With the below query I am getting 0 results, but I should be getting 5 counts. Wh...

• Question
• cloud
• jira
• jira-cloud

Hi everyone! When it comes to building and maintaining an Information Security Management System (ISMS) in Confluence Cloud, one of the biggest challenges is usually where to start. To make this ea...

• Article
• confluence-cloud
• greek
• isms
• iso-27001

First of all I like the whole renaming of projects to spaces and having now the possibility to actually report on projects.  The main issue I have for now is, that using the "Where is the work ...

• Question
• cloud
• home
• jira
• jira-cloud
• project

I'm trying to change my email to "<name>@<customdomain>.<tld>". However it fails to pass the validation and doesn't let me change it. With a little typo, such as "name@customdomain....

• Question
• account
• account-identity
• atlassian-account
• email

Hi everyone, I’m currently working on a Jira Cloud to ServiceNow integration where issues, comments, and updates sync both ways. So far, I have successfully configured: Issue creation from Jira → ...

• Question
• cloud
• jira
• jira-cloud
• jsm

Hi! I'm trying to execute a global reflexive transition (from any status to itself) with Jira Automation, but I cannot find that transition anywhere The transition name is "Update customer info" ...

• Question
• automation
• cloud
• jira
• jira-automation
• jira-cloud

Currently we can update the uptime/downtime data(hours/minutes for major/partial outage) for a component using statuspage management UI. Do we have any API to do that programatically?

• Question
• cloud
• statuspage
• statuspage-cloud