Community resources
Community resources
Community resources
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I would like to be able to send a customer ticket "to development" which will create a ticket in a development project and set the link to a specific type. I don't want the clone in the summary...
- Question
- cloud
- jira
- jira-cloud
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Hello community, I am using Kanban board for a project and was very happy with how it hides Done items that are older than 2 weeks (i.e. moved to Done more than 2 weeks ago). As this was continuou...
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Microsoft announced that Exchange Online legacy tokens are deprecated in February 2025. This means that all add-ins relying on these tokens must switch to the new Entra ID authentication system to re...
- Article
- add-in
- add-on
- addin
- admin
- authentication
- +7 more tags...
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Picture this: you are a project manager and in the upcoming status meeting, three different stakeholders want different information on your projects: Your boss wants to know how the overall pro...
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We have to create tickets for our customers because there is some information wrong in their CRM system. This is a monthly process and the number of tickets we have to create can run up to 25 tickets...
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I have migrated issues from one project to another. I want to create an automation where my custom field in the new project gets populated with the old issue key. I am using a scheduler and in edit...
- Question
- cloud
- jira
- jira-cloud
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Hi everyone,I'm currently using BigGantt for one of my projects, and I’m working with Stories, Subtasks, and Linked Issues. When defining the hierarchy, I successfully managed to display Subtasks an...
- Question
- cloud
- jira
- jira-cloud
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como puedo ver quienes son los administradores de la cuenta son 5 perfiles creados y queremos saber quien es el administrador principal
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Dear Community! We have created multiple issue types in a Service Desk project. All of them is an Incident type, but they all have different names and icons. What we would like to achieve...
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Hello Team, I have admin access in both JSM and Freshservice, using the same account for both systems. When I send an email to my project email ID (e.g., project_name@domain.atlassian.net), a ticket...
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Hi all When creating my latest Trello board, I added dashcards to track each list. To my horror, one of the lists is now headed by a photograph of a gun. The list contains no wording that might have...
- Question
- cloud
- trello
- trello-cloud
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Hello, I added the checklist items as a field to the structure view. How can i do edit jira smart checklist on jira structure views? Best Regards,
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Hi All, I received an error when I tried to send an Approval Request to my Supervisor. I have sent many Approval Requests before, and it was working fine, now I prompted with this error mes...
- Question
- cloud
- confluence
- confluence-cloud
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When I want to add the field 'comment' as an extra field to the JQL result I can't find the field via Configure Fields. So my question is how can I add the field 'comment' to the result of a JQL?
- Question
- cloud
- jira
- jira-cloud
- jira-software
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Hello, I do not receive email notifications to my work email after a new ticket have been created. I checked notification settings in the Jira Project settings and in Personal Notification settin...
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Hi JSM Folks, Do you have any recommendations for a good JSM theme that supports forms? I tried installing Theme Extension for Jira Service Management in our JSM instance, but we en...
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Adapting your service desk for Enterprise can be challenging. Managing many tickets and incidents while sustaining customer support requires an intelligent strategy and sharp workflow. So, in this ar...
- Article
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Hi everyone, I do face a problem that I'm unable to resolve easily. I have a release board that contains several custom fields, like f.e. PM - to indicate which Product Manager is involved in the...
- Question
- cloud
- jira
- jira-cloud
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I have Member & Administrator permission for this team maanged project.
- Question
- cloud
- jira
- jira-cloud
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Hi, I want to connect retool and jira data center with OAuth 2.0, but it doesn't work. Do you have any advice? I have run out of ideas. What I have tried. The Credantials Cliend id and Client S...
- Question
- data-center
- jira
- jira-data-center
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Hi everyone, I'm having an issue with numbered lists in Confluence. I want to create a list with sub-items in the format 1, 1.1, 1.2, 2, but when I press the Tab key to create a sub-l...
- Question
- cloud
- confluence
- confluence-cloud
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Hi, I work with my clients and colleagues at the same time using the template ‘Team led project’. Now I would like to make internal comments possible so that the customer cannot see everything we dis...
- Question
- cloud
- jira
- jira-cloud
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Hi Something happened and I think sych between board and its sprint is broken. I am using two different boards in Jira: A and B. Each board has its own dedicated sprints ...
- Question
- cloud
- jira
- jira-cloud
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Hello, My customers (users who will open issues on JIRA SM) will log on Azure AD. Do they need for each a Atlassian Guard license or Guard license is only necessary for user/agents (user that will r...
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Hi all, Saw this article for a template on Jira Cloud : "Multiple sprints overview" dashboard template | Atlassian Analytics | Atlassian Support I work on Jira ...
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