6 must-have Confluence templates for your HR toolkit

[Zoriana Bogutska_Kolekti-Adaptavist_]

As part of HR, you're expected to deliver consistency at scale, whether that's in how you onboard new starters, address recurring questions, or maintain company culture across hybrid teams. The problem isn't effort. It's repeatability.

With Confluence templates, you can reduce duplication, tighten communication, and share answers before they even need to ask.

Why templates matter for HR

HR teams create and share information that shapes every team member's experience, from onboarding to policies and beyond.

• Bring consistency and clarity: Templates keep documents like onboarding guides, FAQs, and team profiles up-to-date, ensuring everyone references the same reliable source of truth.
  
  
• Save time and reduce work: Instead of rewriting or tweaking versions across tools and teams, templates maintain consistent processes with minimum effort. Great for documents like offer letters and performance improvement plans.
  
  
• Scale without the noise: They streamline communication, prevent confusion, and make every process feel intentional rather than improvised.

3 templates included with Confluence Cloud

The following templates, built into Confluence Cloud, will help you quickly scale your HR processes at no additional cost.

1. Confluence hiring process template

Hiring doesn't need to be reinvented with every role. This template structures your recruitment workflow so every hiring manager follows the same clear steps. Outline key candidate attributes, document stages of the interview process, and track the status of candidates in the pipeline. This template helps keep your process transparent, compliant, and consistent across teams.

2. Confluence job offer letter template

Once you've found the right candidate, it's time to make them an offer. This template standardises job offer letters with sections for role details, compensation, start date, and next steps, ensuring that no important information is missed. Customise for each hire, share it with internal approvers for editing, then export it as a PDF when you're finished. It ensures accuracy, professionalism, and a smooth transition from candidate to new hire.

 

3. Confluence performance improvement plan template 

When performance slips, clarity and structure matter most. This template helps managers outline expectations, goals, timelines, and support plans in one handy place. It gives you a repeatable framework for constructive conversations, progress tracking, and follow-up reviews, which transforms performance challenges into coaching opportunities.

 

Level up your HR game: 3 templates from third-party apps

We've covered some handy documents you can create in Confluence – now we’re looking at how to design a professional, engaging, and consistent HR hub.

Some third-party formatting apps come with built-in templates that bring effortless company branding to your Confluence pages, helping to build trust in the pages they’re reading. We've showcased our top three from Mosaic for Confluence below.

4. Confluence onboarding page template

Your new starters' first week should feel welcoming, not a frantic hunt for information. This template helps HR and hiring managers create a consistent Day 1 hub, covering key contacts, first tasks, essential tools and training plans. Use it across teams to make every onboarding experience smooth, structured and genuinely personal.

5. Confluence FAQ page template

There's no need to keep answering the same HR questions again and again. This template makes it easy to build a living FAQ page that covers policies, benefits, payroll, and common processes. Keep it updated in one place and simply point people there, reducing inbox clutter and helping everyone get answers faster.

6. Confluence user profiles template

 

As your team grows, it's challenging to keep track of everyone’s name, let alone their responsibilities. This template brings consistency to internal bios, including details like role, skills, working preferences, and “how I work best” notes. Ideal for remote teams, it helps colleagues get to know each other, strengthens cross-department visibility and supports better collaboration.

If you want every HR page to feel like a designed experience rather than a wall of text, visual templates (like those from Mosaic for Confluence) are here to help. Structure alone is good, but structure with clarity and personality is even better.

How do you use Confluence to create a welcoming team environment? Share with us in the comments! 👇