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Good morning, we no longer have access to the email account associated with the billing administrator user. How can we transfer this access to another user?

• Question
• atlassian-cloud
• cloud
• jira
• jira-cloud

YOU TERORIST ORGANISATION MAKE IT SO DIFFICULT TO DELETE A FUCKING ACCOUNT JESUS FUCKING CHRIST MAN WHAT THE ACTUAL FUCK, WHY WOULD YOU MAKE IT SO DIFFICULT?

• Question
• cloud
• trello
• trello-cloud

We are using Okta as SSO, but while the user was trying to log in to Bitbucket Cloud, he was getting a 2FA code issue, and while sending the recovery code to email, it's saying to wait for 24 hours. ...

• Question
• bitbucket
• bitbucket-cloud
• cloud

For Confiforms: Given a comma-separated list, how can I present the user with the values from the list and have the user select just one of them? The selection will be stored in a field and used as ...

• Question
• confiforms

 Trace ID: 6259dd5cbc924dd795b0e37af34c46bb

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

After updating the endpoint, connecting the Rovo MCP to external tools doesn't work, even if I try to connect using the org admin, although all access is granted.

• Question
• mcp
• rovo-atlassian-intelligence

In Jira, we have a custom field with Planning Interval (PI) options. Now I would like to create a custom table mapping sprints to the PI values (options) defined for the custom field. But I cannot fi...

• Question
• analytics

Note: These ticket contents were written by AI, but I experienced the problem as a human and couldn't find my own workaround. Summary acli jira workitem create --from-json accepts custom field va...

• Question
• acli
• cli
• cloud
• jira
• jira-cloud

I have a project called CI/CD Support with a repository php-composer which has a pipeline which produces a Docker/OCI image which is pushed to Bitbucket Packages. Now I would like to use that image i...

• Question
• bitbucket
• bitbucket-cloud
• cloud

I'm looking for the bug report or request a feature page for Jira MCP and can't find it.  The specific problem I'm having is that Claude via MCP can't read individual comments on Jira tickets...

• Question
• atlassian-rovo-mcp-server
• cloud
• jira
• jira-cloud

We have an urgent issue. A former team member recorded several Loom videos that explain our product in detail. Since they left the company, we can no longer find or access these videos. We need these...

• Question
• loom
• urgent

Hello everyone, I have an issue with one of my jsm espaces. When I opened it, I had an error like that: Some problems need your attention The user to run automation rules is misconfigured &nbs...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Dear team, this concerns the Confluence database macro. For existent records: For the past few days, 3 text fields in the same record structure have been behaving differently across different view...

• Question
• cloud
• confluence-cloud

Any chance to watch this webinar? https://community.atlassian.com/learning/class/course:16060094/session/16806161

• Question
• cloud
• jira
• jira-cloud
• rovo
• rovo-atlassian-intelligence

Hi Team, We are encountering intermittent 500 errors while calling the Trello Organizations Actions API endpoint: GET /organizations/{id}/actions Error Message: Server is not responding wit...

• Question
• trello

The Jira field 'Category' with field type 'Category' is always on 'CLOSED'.  I am talking about this field: When I try to edit this field, I receive the following message: "This field was...

• Question
• configure
• field
• jira-admin
• jira-service-desk-cloud
• jira-service-management
• +1 more tag...

So, I'm looking into updating the Team field based on the current Assignee in a dynamic and sustainable way (so if/else statements on a per assignee base is NOT an option ;) ). Currently, I've had a...

• Question
• cloud
• jira
• jira-automation
• jira-cloud
• teams

Old Atlas environments are still present in my admin panel, but I can't remove it because I am no member of the org admin group. I can't either open a support ticket as those apps are free plan.&nbs...

• Question
• atlas
• cloud
• demo
• organization-administration
• partner
• +1 more tag...

Hi all I am curious to know how the community would or have handled this scenario. We have a set of fields that are populated in a screen. Up until now, it was mainly developers setting these fie...

• Question
• cloud
• forms
• jira
• jira-cloud
• screens
• +1 more tag...

I have a recently closed trello board, my wife's the one creating the board. I have tried both my wife's email (I think both created on pre-Atlassian account), but both listed as new accounts and don...

• Question
• cloud
• trello
• trello-cloud

Hey everyone! I’m Elena from Elevatic, and I’d love your input on a quick question around Knowledge Management in Confluence. When working in Confluence, what makes finding information the hard...

• Article
• confluence
• knowledge-base
• poll

I'm helping a newish client with Agile and Reports.  I've either completely "lost it" or missed some release notes.  I would swear that in the past 24 hours, the Reports tab has changed fro...

• Question
• agile
• cloud
• jira
• jira-cloud
• reports

As a paying Trello customer using the service for critical business processes, we are extremely disappointed by the handling and communication around the current incident. For an outage of this seve...

• Question
• cloud
• trello
• trello-cloud

Whenever I ask ROVO to create a page directly in Confluence, the preview says that id.atlassian.com refuses to connect and if I decide to create de page, it is blank.

• Question
• rovo-atlassian-intelligence

With the recent release of the ISO/IEC 27001:2022/Amd 1:2024 amendment, many of us managing Information Security Management Systems (ISMS) in Confluence are looking at how to best integrate these new...

• Article
• compliance
• confluence-cloud
• english
• german
• governance
• +6 more tags...