How do I incorporate a textarea field with hard carriage returns into my JSON payload?

[Wende Wilson]

Hello,

I am using a ConfiForms TextArea field and creating a JSON payload that is sent to Jira.

Whenever a user enters a hard return (newline) in the TextArea field, the JSON generation fails with an error similar to:

Could not prepare JSON...

Unterminated string

 For example, if the TextArea contains:

A

B

 the JSON payload breaks unless I manually replace the line breaks.

Error looks like (note replaced middle of code with ....
"description": "Request: A B\n\n...\nIssue Link: XXXXX-1" Invalid format. Unterminated string at 698 [character 0 line 36]

My question is:

What is the supported ConfiForms syntax to escape or encode CR/LF characters from a TextArea field before inserting the value into a JSON payload?

Is there a better way to do this?

I am looking for the recommended approach to handle multiline TextArea content safely when building JSON in ConfiForms.

Thank you.

[Alex Medved _ConfiForms_ · Accepted solution]

Hi @Wende Wilson 

Use escapeJSON function

Something like this

"description": "[entry.myTextAreaField.escapeJSON]",

Alex

[Wende Wilson]

Good morning @Alex Medved _ConfiForms_ 

Thank you so much for your help! I came across a similar recommendation while researching the issue and had seen your earlier response, but I could not get it to work on my first, second, and third tries.

I appreciate you helping me get past this roadblock.

Thank you so much!

Wende

[Alex Medved _ConfiForms_]

No problem, happy to help