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Today is International Choreographers Day, which made me think of how much I appreciate the effort my ballet teacher puts into the choreography of our ballet class exercises. And that made me think a...

• Discussion
• feel-good-friday

Good afternoon, Could you please downgrade my manager - Laura's account to creator life? we only need one admin account.  It says Laura's account will be downgrade on 1/9/2027. We would like i...

• Question
• cloud
• loom

Welcome to your 2025 Guard Rewind. It’s been an amazing year: from shipping highly requested features to hosting webinars and demos to help you learn more about Guard, we’ve been busy. Let’s rew...

• Article
• atlassian-guard
• atlassian-platform
• cloud
• security

Hi all, I’m using Jira Cloud Automation with a scheduled rule that passes a JQL query into a Rovo AI agent. The agent analyzes each issue and writes an AI‑generated summary to a custom field. The p...

• Question
• rovo-atlassian-intelligence

Hi, on Bitbucket Cloud our developer team has admin access to all repositories in our workspace. Now there's a new developer and we only want to give him write access to one specific branch in one ...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hi, I want to format my tickets using ADF to provide me richer visual usability for the consumers of the ticket, but it seems that the Rovo MCP only supports the old markdown format. Is this true...

• Question
• rovo-atlassian-intelligence

Hello, I am using the Confluence Deck of Cards macro to create multiple tabs inside a page. In each tab I have different Confiforms. This works perfectly well for almost everything - however one pro...

• Question
• confiforms
• confluence
• confluence-data-center
• data-center

I want to use jql to search for all Test Execution files that are connected to a story in the current sprint.

• Question
• data-center
• jira
• jira-data-center

Happy New Year, everyone!!! Before we fully enter and explore the year 2026, let us reflect on the powerful updates that were released in December 2025. The Automated Release Notes & Reports Ap...

• Article
• app
• automated
• feature
• jira
• releases
• +1 more tag...

I created an organization (and had bitbucket repos transferred to me), but I'm still showing as Status "Invited" under User Managment. - I resent the invite to me, which I have received. - I've c...

• Question
• bitbucket

Is there a way to send a password reset email to a jira service management customer? They are trying to reset their password, but are not receiving the emails. I sent them the tips in the password re...

• Question
• cloud
• confluence-cloud
• customer
• jira-service-management
• password

I am looking for instructions to integrate Managed Engine with JIRA on the Cloud.  This is NOT JIRA Service Manager but standard JIRA.   I find plenty of articles about integration with S...

• Question
• cloud
• jira
• jira-cloud

We have a service email account that customers use to submit ticket requests.  A customer recently did this and now we are getting flooded with Account Verification emails to the service account...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I am working on clearing unwanted knowledge base labels from our index.  Attempting to do so is apparently restricted by a rule that demands that a label being permanently deleted requires it to...

• Question
• cloud
• confluence
• confluence-cloud

We are in the process of implementing an automated approach in our Service Desk Knowledge Base space to notify page owners when a page has been inactive for a certain period of time. The automation r...

• Question
• cloud
• confluence
• confluence-cloud

Today we did some maintanance on our Jira Site and noticed something weird: A regular user added new Statuses No user (apart from Jira Admins) has the Edit Workflow permission The user is ...

• Question
• cloud
• jira
• jira-cloud

Hi All, I am trying to write an automation and am getting stuck. Here is my situation: I would like to write an automation that will go through all my existing tickets, and link any tickets that ...

• Question
• cloud
• jira
• jira-cloud

I have a large development in Monday.com that needs to scale. Seat count of 200 Monday is not cost effective Looking for an alternative, but it MUST have map views / locations / named map areas S...

• Question
• cloud
• confused
• monday.com
• newbie
• trello
• +1 more tag...

How i can download my badges and add in my resume  

• Question
• atlas

I want to extract, for example, the name of the sender of the email and update a personalized requester field.

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• jira-software

using jira cloud I would like to move all items to another project when a specific date field of the source item is greater than this date plus 5 years.  Source and destination are company-mana...

• Question
• automation

Positive Change is on the Horizon Something really stood out for me in 2025: in general, service operations are undergoing a shift—in many industries. In Healthcare and HealthTech, it’s long overdu...

• Article
• csm
• csx
• customer-service-management
• jira-service-management
• jsm

This is an urgent university project. I need direct help from Atlassian support to recover my account.   Hello, I am unable to access my original Atlassian account. My email address appear...

• Question
• cloud
• jira
• jira-cloud

Hi, I created a notification event (Issue Updated / Issue Moved – Send Mail for Project Role) and added it to the Notification Scheme with the respective project role. I also added this event as a...

• Question
• cloud
• jira
• jira-cloud

  Jira tickets are static for most teams. A title. A description. A comment or two. But the real context lives somewhere else. Slack has half the conversation. Standups and calls c...

• Article
• ai
• assign
• collaboration
• context
• doc
• +3 more tags...