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How to clear unwanted knowledge base labels

Benjamin Stephen Haggerty
January 9, 2026

I am working on clearing unwanted knowledge base labels from our index.  Attempting to do so is apparently restricted by a rule that demands that a label being permanently deleted requires it to also be removed from every knowledge base article it is assigned to.  Otherwise it will stick in the system.  Is there a more broad stroke way to remove a used label when it comes to knowledge base articles?  Can Rovo assist with this?  Removing every instance of a label from every article one was used for is a ton a busy work we don't want anything to do with.


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Fabian Lim
Community Champion
January 9, 2026

Hi @Benjamin Stephen Haggerty

I hear your pain.  You can try building an agent and have a confluence automation that removes the label.  If you can't do it out of the box, you can try using forge + ROVO.

Regards,

Fabian

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