I am working on clearing unwanted knowledge base labels from our index. Attempting to do so is apparently restricted by a rule that demands that a label being permanently deleted requires it to also be removed from every knowledge base article it is assigned to. Otherwise it will stick in the system. Is there a more broad stroke way to remove a used label when it comes to knowledge base articles? Can Rovo assist with this? Removing every instance of a label from every article one was used for is a ton a busy work we don't want anything to do with.
I hear your pain. You can try building an agent and have a confluence automation that removes the label. If you can't do it out of the box, you can try using forge + ROVO.
Regards,
Fabian
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