Square brackets escaped as \\[ and \\] inside double-quoted JQL string values cause 0 results on some Jira Cloud instances, while other instances silently strip the backslashes and return correct r...
I went to my Trello and three of my most used board have been deleted. They aren’t archived and I can’t find them anywhere, they’re just gone. How can I get them back?
If a Feature is transitioned to "Done" but it has children that are still "In Progress", I would like to transition the Feature back to a previous state and add a comment that it can't be "Done...
Hello Atlassian Support / Community, We are experiencing a persistent bug on our NCR board (Non Conformance Report) in Jira Cloud (https://saarmstrong.atlassian.net) since 11/05/2026. Issue Details...
Hello, we would like to delete all user accounts that are managed by us which have not worked on any issue for at least 3 or 5 years—regardless of whether they have been disabled in the meantime or a...
If your MSP runs ConnectWise as the primary service desk platform and Jira for development or escalation workflows, the pattern is familiar: a client ticket lands in ConnectWise, something gets escal...
Today we’re sharing an important update to unify our Service from Compass with Assets and Jira Service Management. Now you’ll be able to connect those requests to the real-world things behind them de...
We’re having issues with embedded databases no longer displaying on the page and instead only appearing as a link. In edit mode, the entire embedded database is visible, but once published, only a li...
Hello, I would like to ask for guidance on configuring a centralized monitoring architecture in AWS. Specifically, I want to route "AWS Backup Failed" events from multiple member accounts to the Ev...
Hi, my Trello board has suddenly closed, and I can't access the board. Please help regain access to the board: https://trello.com/b/8FP0AMkO Thanks!
How to grant read-only permissions to a user for all projects and repositories?
HI, When I export the Jira tickets into excel and if the tickets travel through multiple Sprints the exported data will have multiple sprint values in a single cell(something like this "Sprint BYG;S...
I know that as a space owner in Confluence, I can add a custom status for my pages, but is it possible as a site owner to make a custom status that applies to all spaces? We would find it reall...
Hello Atlassian Community & Support Team, We are currently unable to access our old Atlassian/Jira Cloud account and site. When trying to open the site, we receive the following message: “P...
I'd love to see voice interaction capabilities added to Rovo. Currently, Rovo only supports text-based chat, but adding the ability to speak queries and hear spoken responses would be a significant i...
Whenever I try to add company domain email address or even try with personal gmail account, it is not allowing me to use it for ticket creation. I tried to add external email with company domai...
I’m experiencing slow performance on Jira ticket portals when using normal mode in Chrome, Edge, and Firefox, but the portals work fine in Safari normal mode and in Incognito/Private mode for all bro...
I cannot delete my Atlassian account because I am listed as the last billing admin with active entitlements, but I cannot find any subscriptions. Please remove me from all billing accounts or list th...
Hi, Yesterday i setup the DNS recoard for Emails under the organizatio settings and after some time Atlassian was able to verify the recoards. then over the evening Atlassian is no longer...
Hello everyone, There is this new fantastic feature RFC-112 https://community.developer.atlassian.com/t/rfc-112-free-guest-access-in-jira-cloud/95498 https://jira.launchnotes.io/announcements/...
If your organization is like most, SaaS sprawl is quietly eating into your IT budget. Different departments spin up subscriptions, licenses go unused when employees leave, and auto-renewals hit the c...
I do not see any option CREATE FLOW WITH ROVO in Automation from last couple of days? Is there any thing went wrong on Atlassian board?
We’re excited to announce a powerful new feature in Planyway: Team Capacity Management! Until now, Planyway allowed you to manage capacity for individual team members, but managing multiple te...
Most IT leaders eventually receive the same prompt: "We need ITIL." It might come from an auditor, a board member, an enterprise customer, or a new hire wearing the certification badge on their Linke...
Hey Atlassian Community! 👋 I'm Eric, founder of DataPingo. You may know me from Bulk Page Cloner for Confluence — today I'm excited to share our second app: Handoff for Jira, now liv...
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