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I know that by default without any addons, we can change the colors on the JSM portal.  Where did that move to?  I've looked everywhere and i swear it's gone :|  Please and thank you

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I have a team that clones their tickets quite often and is something I have encouraged. I have recently made a change to the approval process however I notice that any new tickets the approval step w...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi, When I use the Rovo Agent directly, the response is formatted correctly. However, when invoking the same agent via Jira Automation and inserting {{agentResponse}} into the Description field, t...

• Question
• automation
• jira-automation

Hi Jira admins, it’s Carol here again 👋 I’m happy to announce that we are bringing team-managed fields into the Fields page. What’s coming now Starting in early November, team-managed fields w...

• Article

Need to cancel my subscription. I never applied for Jira Premium. Also your support portal has a bug, it is contiuning refresh the browser..    

• Question
• cloud
• jira
• jira-cloud
• subscriptions-and-billing

When we set up a card on our board and use power up to create repeats it sets a due date, which I do not want as I want this to be a daily, weekly or monthly etc repeat occurrence.   Then the ...

• Question
• cloud
• trello
• trello-cloud

  Are you ready to discover the future of Jira, Confluence, and AI-powered teamwork? Join us in person for Team on Tour: Hong Kong on 13 November 2025—seats are filling fast! This exclusive ...

• Article

  Exciting news for our Taipei teams—Atlassian’s premier teamwork event is coming to Hong Kong on 13 November 2025! This is your chance to explore the latest in AI-powered teamwork and collabo...

• Article

I tried posting this earlier but it looks like it never made it. I have a dashboard gadget to gamify sprint progress. It's been working fine and then this morning it suddenly stopped. It now display...

• Question
• cloud
• jira
• jira-cloud

Hey all! In case you have missed it there are two events coming to Seattle in November. The first one is Connect: High Velocity Seattle on November 6th, and you can register for free here. Develo...

• Discussion

Earlier this year we announced the new Jira lists feature in Trello that can help manage your Jira tasks right within your boards, and we heard your feedback about the need for smoother native linkin...

• Article
• trello

Use Case - As an employee of company A who partners with company B, I want a way to be able to submit tickets to a Jira board we can both see, so that I can prioritize our requests and they can stat...

• Question
• cloud
• jira
• jira-cloud

If you or anyone in your team will be attending the Educause 2025 Annual Conference in Nashville, we'd love to connect with you at the first in person event for the Higher Education Atlassian Communi...

• Article

In the coming weeks, we’re excited to introduce more of the app and highlight the key steps to help anyone new get set up smoothly! You may be one of the 10,000+ customers already using Jira Servic...

• Article
• customer-service-management

Hi everyone, I’m trying to create a filter/report/dashboard (whatever works) where I can see the worklogs and the time spent on a specific ticket. I believe that dashboards don't allow me to manipul...

• Question
• jira
• jira-service-management
• jira-service-management-cloud

I've attempted to add the "Add to Trello" Chrome extension mutliple times, however I'm getting an error: Download error: Package is invalid: 'CRX_FILE_NOT_READABLE Has anyone had this issue, or fou...

• Question
• cloud
• trello
• trello-cloud

Want to join in on creating some feel-good vibes and Friday fun? Comment below to select a date.  When it's your turn, you can create a discussion or article. 🤩 Check out pas...

• Discussion
• feel-good-friday

I've seen this parameter in Confluence Cloud macros and I'd like to know What is that parameter used for? Is it that important?  Does this parameter only appears in Confluence Cloud macros? (...

• Question
• cloud
• confluence
• confluence-cloud
• datacenter

👋 Hi Community! We’re excited to bring you our final Apptoberfest '25 discussion topic—this time, we’re spotlighting Apps for Strategy & Planning!   Atlassian’s Mark...

• Discussion

On my Trello Board I have two lists: "Incomplete" and "Complete" with cards containing checklists that are moved between the two. When the checklist in a card is completed, the card is moved into th...

• Question
• archive
• automation
• cloud
• trello

I can't figure out why this automation is returning nothing (and therefore not setting the due date as expected. I've created the log step and all looks to work fine until the last step as see...

• Question
• automation
• cloud
• date-time
• due-date
• jira
• +2 more tags...

In the tree structure, I created a root folder and then a sub-folder. I created a page under the sub-folder. The next day, I went to my space looking for the page and observed that it had moved under...

• Question
• cloud
• confluence
• confluence-cloud

Does anyone know if there's hard limit to how many customfield you can create in a team managed project?   

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I'm new to JSM and working on creating custom categories for level 1 and level 2 (sub categories) that only technicians and admins to JSM can see.  I also need to create custom statuses for Ser...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

The last two sprints, I have had a different team using a different Jira project, run into an issue where the items under the Active Sprints Board, completely disappear. The sprint is sill active, I ...

• Question
• active-sprints
• cloud
• jira
• jira-cloud