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Can deactivated users still view videos?

Christine Greaney-Kelley
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August 5, 2026

Hi there--

 

We're currently in the middle of planning if we want to migrate Creator Lite users to Creator permissions or cancel our Loom subscription. Most of our team only watch videos for training or updates from the CEO; they don't record videos. So we'd like to have the option to allow members of our Google Workspace organization to still view videos for free, but not create them.

 

Is this possible? Or would deactivating these users cause them to fully lose access to videos available only to our organization created on Loom. We don't have any videos that are available for public view and we prefer to keep them limited to being viewed by members of our organization.

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Amanda Barber
Community Champion
August 5, 2026

Hi, @Christine Greaney-Kelley!

Deactivated members will no longer have access to any of the workspace's content. 

https://support.atlassian.com/loom/docs/how-to-leave-and-deactivate-users-from-a-workspace/

 

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