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We’re on the free Jira Cloud plan and started noticing a major issue after June 1st. Our completed stories are no longer being counted in the Velocity report. The “Sprint” field now shows “None +1” f...

• Question
• cloud
• jira
• jira-cloud

The label “Testing_label_20250530” has been tagged to two items (i.e. the message sent on 20250530 and the page named Testing label Marco. However, only the page named Testing label Marco can be foun...

• Question
• cloud
• confluence
• confluence-cloud

Is there any real-time chat support to talk to a human agent about a Jira bug or issue?  

• Question
• cloud
• jira
• jira-cloud

How can I change the title of a Jira email notification? I would like to customize.

• Question
• cloud
• jira
• jira-cloud

I need to know how to upgrade my Account Plan from Free to Standard. It always redirects me to https://www.atlassian.com/software/bitbucket/pricing and when I proceed on Start Free Trial for the S...

• Question
• bitbucket
• bitbucket-cloud
• cloud

While trying to connect to JIRA API thru excel power query, I get a message "Access to the resource is forbidden".  Need help in fixing this.  I generated API Key from Jira (data center ver...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

Good Evening, am having issues sharing my dashboard and filters with others is the project but still seems to be private and not going through to them. Tried different options of sharing dashboard by...

• Question
• data-center
• jira
• jira-data-center

When I opened Trello on 2025.06.03, I had updated the specifications. The board switching panel that was on the left side has disappeared, which is very inconvenient. I would like it to be reverted...

• Question
• cloud
• trello
• trello-cloud

Hi Trello Community, I'm writing to request an improvement in how drag-and-drop functionality works in Firefox - Ubuntu 25.04 latest version when moving cards between lists. Currently, when I drag ...

• Question
• cloud
• trello
• trello-cloud

With the new update is there anyway that the blurred background that is created when you open a card now be made clearer, having a card open and scrolling down to execute checklist whilst also still ...

• Question
• cloud
• trello
• trello-cloud

Hi    I created a project and added Epic to the issue type. However when I use epic, there is no Epic name field, and it is also not in the configure field either for me to add.  &n...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

Using Jira 9.12/JSM 5.12 Data Center I have set up an Asset Schema with Objects. In Object Configuration for one of the Objects I have added an Attribute of type User. I want to specify User Gr...

• Question
• assets
• data-center
• jira-service-management

There is a "Problem" ticket, when a specific field is filled out->Automation Creates "Other Problem" and links them together. "Other Problem" is the ticket I need to link to later in this scenario...

• Question
• cloud
• jira
• jira-cloud

Hi,    I received an email today informing that my organization has been deleted. Can someone from Atlassian help my restore it. My site name is pendulumanalytics.atlassian.net and m...

• Question
• cloud
• jira
• jira-cloud

Hi there, running into the following challenge with creating a filtered lookup based on a custom date field from Jira Product Discovery. Goal: I would like to build a filtered lookup that sho...

• Question
• cloud
• jira
• jira-cloud
• jira-product-discovery

Unable to perform issue transition even after having required permissions, it is shows the error 'You don't have permission to transition the issue'  

• Question
• cloud
• jira
• jira-cloud
• jira-software

So i am trying to make a js to run when the page loads initially but am failing to trigger it.  not sure where i am failing  my js looks like this  <script type="text/javas...

• Question
• addon-com.vertuna.confluence.plugins.confiforms
• confiforms
• confluence
• confluence-data-center
• ifttt

And now we have no way to log back in as super admin and make changes. I don't see anyway to get in touch with a human. Anyone know any tricks or no publicized emails to create a real support request?

• Question
• atlassian-admin
• jira-service-desk-cloud
• jira-service-management-cloud

I cannot transition to any other transition. It say I don't have the permissions   

• Question
• cloud
• jira
• jira-cloud
• jira-software

...dvanced roadmaps.  This is true even if I include all issue types. What am I doing wrong?

• Question
• advanced-roadmaps
• cloud
• jira
• jira-cloud

Hi everyone! I put together this article which compiles ways you can use Jira (and other Atlassian apps) for HR processes - including onboarding, managing HR requests, documentation, recruitment &...

• Article
• automation
• hr
• onboarding
• rovo

Hi everyone! I wanted to be sure you saw last week's community post about the new Runs on Atlassian Marketplace Badge. This new badge shows which apps are built on Forge (Atlassian’s next-gen devel...

• Article

I want to make Team a picker on a form but don't see it showing up. This is for a portal request and we have made the field available. I know the best practice is to have the team select based on wha...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hi All!!!   Recently I have received an message from an user telling me about this situation. Today they completed a sprint in his project, and he received a lot of  emails telling him t...

• Question
• cloud
• jira
• jira-cloud

i had double charge on my credit card and I want to delete me credit card that end with 2216

• Question
• cloud
• opsgenie%2ccloud
• trello
• trello-cloud