Text on post-its isn't visible anymore

[Eva Jansen]

I have lots of pages (whiteboard) with post-its with text. The text isn't visible anymore. I only see the text if I double click a post-it. But after clicking somewhere else, the text disappears again. Sow now I'm faced with empty post-its. I use Microsoft Edge as a brwowser. 

[Dan Breyen]

Hi @Eva Jansen I took a quick look on Atlassian's Jira Site and didn't see any related issues.

I tried recreating this issue, and couldn't recreate it.  So that leads me down a series of questions. Does this happen with new whiteboards, or new sticky notes?  Do others see this same behavior?  Have you tried another browser to see if it's still an issue there?  Have you tried flushing your browser cache?  Does using a different font or style make a difference?  If you retype the text, or recreate the sticky note, is it still an issue?

Just trying to narrow down the issue, and/or find a pattern to cause it.  If you do find a pattern, and since you have a Premium license, I would have your System Admin contact Atlassian Support so they can do a deeper dive into this issue.

Hope that helps

[Eva Jansen]

Thanks for taking to the time to figure this out. It only happens to earlier created post-its on older whiteboards. So the problem doesn't occur on a new whiteboard that was created yesterday. Others (with a MacBook) don't see this behavior. I also deleted cookies without result. Unfortunately I don't have access to another browser. I'll ask my system admin to contact support, thanks!