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Many Jira reporting tools present information through dashboards. Dashboards are not answers. They are assumptions — representations of questions someone decided in advance were important. Once ...

• Article
• cycle-time
• excel
• forge
• jira-reporting
• jira-time-in-status
• +6 more tags...

Hi Atlassian Team, We are on Jira Cloud Free Plan. We deleted many attachments and our actual attachment size is now around 1.3 GB, but Jira still shows that we exceeded the 2 GB storage limit and ...

• Question
• cloud
• jira
• jira-cloud

Below is the image when trying to sign in ? 

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• organization-administration

I am trying to confirm what permissions are required for a user to change the Data Classification level assigned to a Jira work item. So far I have not found the document that states that clearly.

• Question
• atlassian-guard
• jira-cloud

Hi everyone, I am trying to log into my Trello account but I am running into an issue. After entering the code from my authentication app, I get taken to another screen that again asks for a code an...

• Question
• cloud
• trello
• trello-cloud

Estimated time to read: 6 minutes   TL; DR: Jira has limited abilities to sum or synch a field with parent and child work items. Community members often ask about this need. Let's describe...

• Article
• automation

I used to have the option to sort my cards by due date in Bothe ascending and descending order. I no longer seem to have this option. This is a major issue in my organisation. Is there a way to react...

• Question
• cloud
• trello
• trello-cloud

Hi   I took a sabbatical from my business and missed the emails about the Confluence account being deactivated. It was in the last three months - does anyone know how I can get it reinstated? ...

• Question
• cloud
• confluence
• confluence-cloud

Happy Day 13 of the SaaSJet Advent Calendar! 🎄 We’ve all seen it—that Jira issue. It started full of hope, moved to In Progress with the grace of a gazelle… and then it stayed there. If that tic...

• Article

Hello,  for the last 1 month and so, all interactions with git server on bitbucket are very slow.  I have a project with about 300 lines of code. I modified 18 line long file and change 1...

• Question
• bitbucket
• bitbucket-cloud
• cloud

I've tried to update source tree for the last year and every time I do, I can't change branches, it immediately crashes. The last version that works is 4.2.7. I'm on macOS Sequoia 15.6.1. Any ideas? ...

• Question
• server
• sourcetree
• sourcetree-server

I used my boards this week, but suddenly I can't see/access them! Trello tells me to create a new account, but I don't want to lose my boards!!! 

• Question
• trello

Hello,   I am an administrator of a board, and when I create a card from a template card, the date that appears on the card is always the same — in my case, March 2022.   What can I do ...

• Question
• cloud
• trello
• trello-cloud

I have SourceTree installed on two computers, both with the identical content in terms of branches and settings. The history of my project goes back until 2005 with thousands of commits. On my older ...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• sourcetree

Hi,  I want to delay the execution of a branch for about 4 seconds.  Unfortunately the "Delay" action is not available because I am using the Free or the Standard version of Jira. ...

• Question
• cloud
• jira
• jira-automation
• jira-cloud

I know this is a very new product, so this might not exist or might be a bug.  I am the Jira admin for our small company, and preparing goals for 26Q1 and drafting Key Results for my team, but ...

• Question
• cloud
• goals
• jira
• jira-cloud

I want to create a Rovo Agent for Sprint Retrospective. Can someone help me in creating Rovo Agent . I want that this Agent can be used for their teams. Also, I have several boards in single space li...

• Question
• rovo
• rovo-atlassian-intelligence

My Jira service desk projects are currently public and any users out of my organization are being able to the Jira Issues created on these spaces. I want make these private only to my organization...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• not%20applicable
• security-and-access-policies

Hi there, I hope this finds you well. I found it really useful that Loom is now integrated with the rest of Atlassian products. However, I have difficulty logging in now, because my Atlassian accoun...

• Question
• loom

Hello, I’m experiencing an issue where a Jira board that I previously used has suddenly disappeared from my account. Here are the details: The board was visible and working before I did not i...

• Question
• cloud
• jira
• jira-cloud

Hi, I keep getting following error when login to bitbucket account. ``` You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.co...

• Question
• bitbucket
• bitbucket-cloud
• cloud

How can I do those work? Please help me. 

• Question
• cloud
• customer-service-management
• jira-service-management
• jira-service-management-cloud

After upgrading from 10.3.13 to 10.3.15 LTS I started getting this error. After rabbit hole of AI, I haven't been able to remove it. This includes removing old references and clearing caches for plu...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

Their is many duplicate ticket and Task epic I wanted to delete those kindly give permission to delete those Tickets and Epic

• Question
• cloud
• jira
• jira-cloud

I have tried the following basic troubleshooting steps to ensure I am not overlooking something simple: Tried different browsers. Tried different computers. Had multiple different users try. Tr...

• Question
• cloud
• jira
• jira-cloud