Hi,
we have an issue with an user, who were deactivated from our Board and need to be added again now. The password reset does not work, as he is not receiving the mail for reset.
How can we solve the topic?
Hello and welcome to Atlassian community @Ria Lange
Could you please confirm if the user's Trello Workspace access was deactivated, or if their Atlassian account is marked as deactivated?
Atlassian have also official documentation Related to Password reset.
https://support.atlassian.com/atlassian-account/docs/password-reset-issues/
Best,
Arek 🤠
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