Community resources
Community resources
Community resources
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When migrating from Opsgenie to JSM, setting up Heartbeat discovery requires using an API token for authentication. No configuration similar to Opsgenie's API Key Management was found for this purpos...
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The document does not display the specific number of automation runs per minute.
- Question
- cloud
- trello
- trello-cloud
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Hi Atlassian Community 👋 We’re excited to introduce a new way to organise your teams: Team Types! This feature makes it easier and safer to organise, govern, and scale teams across your company. S...
- Article
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Votes/Voting used to be a power-up but it seems to be automatically added to every card in all my newest boards. How do I disable Votes/Voting entirely? I've tried hiding it using CSS but it still s...
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🏭 Connecting the Elf to the Tool Yesterday, we built our "Master Inventory" (Assets). But a list of laptops sitting in a database isn't useful unless you know who is holding them when things go wr...
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🧸 The Master Ledger of Toys We’ve mastered the communication side of the Service Desk. Now, let's talk about the stuff. The Scenario: Santa needs to know exactly how many wooden trains, dolls,...
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🤫 Shhh! Don't wake the baby! We’ve learned how to wrap gifts in bulk (Day 11). Now, we need to learn how to keep a secret. The Scenario: Santa and the Head Elf are arguing about whether a chil...
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I would ask my admin to log a ticket, but even they loathe dealing with Atlassian enough to not bother. I have two issues that piss me off DAILY. 1. Open a ticket with an image in it, doesnt load, ...
- Question
- cloud
- jira
- jira-cloud
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In my organisation, we use JSM as customer facing service. We use this in tandem with an Asset schema to provide ongoing support to customer assets in the field. Our Asset schema also t...
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SaaSJet Advent Calendar – The Postcards We Never Sent Welcome to another day of the SaaSJet Advent Calendar – a series of postcards inspired by real moments from Jira teams’ everyday life. Th...
- Article
- advent
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Steps on how to install Rovo on my phone
- Question
- cloud
- rovo
- rovo-atlassian-intelligence
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We use Trello and a former employee set up our Trello account and created automations that are applied to our boards. Now, each Trello user can create automations but it appears that the initial auto...
- Question
- cloud
- trello
- trello-cloud
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someone invited me to a board but whenever I click on the link they sent me, nothing happens. How can I follow that board ??? It looks like is an error.
- Question
- cloud
- trello
- trello-cloud
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I can't login to either of my accounts, tried to do multiple times that's why I have istvanu, istvanu2 and istvanu3 as well. And then cam e accross the thread about the account being marked as inacti...
- Question
- atlassian-account
- bitbucket
- bitbucket-cloud
- cloud
- login
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A huge thank-you to everyone who continues to show up in the Rovo Q&A and help others navigate a fast-moving, still-maturing AI product. Your experimentation, pattern-spotting, and honest explana...
- Article
- rovo-atlassian-intelligence
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Hello, I send comments on my board or on a cart using the@ member. But I don’t know if the member receive my comment and where could I follow if they answer. I check on all the icon( bell, …, etc.) ...
- Question
- cloud
- trello
- trello-cloud
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I am trying Loom for the first time today with the free Starter plan, and the website upgraded my plan as I was exploring. When I follow the instructions to downgrade back to free, the option is gray...
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Hi, I have Jira cloud and Intercom integration each connected to their appropriate systems, right now every time a work item is moved from status to status I get an intercom note added to the linked...
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Hello Brothers and Sisters I sucesfully integrated Gitlab with JIRA. Its JIRA DC.... so it was solid battle to achieve it :) Under Development section AS-IS jira displays gitlab activities but ...
- Question
- data-center
- gitlab
- jira
- jira-data-center
- prod
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i have tickets with asset connected to them. i can see the asset in the UI of the ticket. for most of the tickets, when i go to the asset itself, i see in 'linked worked items' that the ticket is the...
- Question
- cloud
- jira
- jira-cloud
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Hello Atlassian Team, My Atlassian Cloud site (Free plan) at: https://phylliskaiqiyong-cos20031.atlassian.net was deactivated due to inactivity. I received deactivation emails on 5 November 2025 ...
- Question
- cloud
- confluence
- confluence-cloud
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I've lost permanent access to my email address. This is because I can't connect to Trello on a new device, nor can I use a different version of this card. It requires logging in to the website, but r...
- Question
- trello
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Hello Trello Support Team, My name is Ibrahim, I'm 21 years old. I'm reaching out to you because I have an account registered with the email xxxxxxxxxx Unfortunately, due to the recent restrictions...
- Question
- trello
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as title says, "Your Trello account will be deleted" "We noticed you've been away for over two years. We miss you, but we get it if you've moved on." despite the fact that I have only ju...
- Question
- cloud
- trello
- trello-cloud
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Many Jira reporting tools present information through dashboards. Dashboards are not answers. They are assumptions — representations of questions someone decided in advance were important. Once ...
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