We are hosting a form to create issues for our project, and we use query parameters to prefill a multi-select field. Previously, our solution worked using the encoded key-value pair for the custom fi...
Ciao, Ho un'Epic (la issue madre) con una stima dei giorni memorizzata in un campo personalizzato (chiamiamolo "Residuo a finire"). Ogni volta che una storia figlia riceve un log work, voglio che il...
Hi team, I am trying to build a sophisticated Rovo agent to generate comprehensive, multi-level status reports for my Jira Initiatives, but I am running into issues getting it to fetch and process a...
Error message "We couldn't save your comment. The comment is too long. Try reducing its length, splitting it, or attaching a file to the work item" appears when I try to save a comment with an attach...
Hi, we got a email long ago and work normally in JIRA, Confluence, BitBucket. Recently we found that the email can not receive any notification or invitation email from Atlassian's product...
We're migrating our Connect app to Forge and hit a fundamental platform gap. The problem: Our Connect app uses staticContentMacro to display Confluence page content inline — with full rendering fide...
Hi, For some reason sometimes the "Re-run failed step" is not displayed next to the deployments, all I can see is "Suggest fix". In the "Re-run" options all I can select is "Re-run entire pipeline",...
I want to have company managed projects in Jira Software Cloud send a notification email when a comment has been added to a ticket, but I want to exclude the comment content from that email. Notifica...
I have login issues to Jira: "does not have access to Jira on labelbox.atlassian.net." What should I do?
In regulated industries (Automotive, MedTech, Embedded Systems), the V-Model is king. You need to prove that every user requirement links to a system requirement, which links to a test case, which li...
hello everyone, i was wandering if there is a way to add custom icons/visualizations on changed files in the file tree in the diff view? my case is an inhouse developed bitbucket plugin that uses mav...
Over the past few years, we’ve seen a clear trend: organizations around the world are choosing to manage their Information Security Management Systems (ISMS) directly in Confluence Cloud using our IS...
Je me suis inscrite et il m'a mis la version premium en essai alors que je veux la version gratuite. Comment faire? Merci
Hi, I'm now in my second paid month and observing different infos about my credit usage. In the helping page there are no such differences explained and in the example screenshot. Can someon...
Dear Customer Support Team at Trello, I hope this message finds you well. I am writing to formally request the cancellation of Invoice No. TRINV-34709481, dated 22/10/2025 15:56:48, and the issuanc...
Hi, i am new, i just used trial account, i need to add credit card to used trial account. How can i cancel this subscription. I have around 27 days ago to end my trial, but now i want to cancel auto ...
I opened a Jira account with two spaces. The total users on these spaces are 9. I understand Jira has a free tier account for 1-10 users but I received a mail saying my subscripiton has been deactiva...
when i start from "To Do" to "in progress", current date to be populated automatically in actual start field. is there way?
Hi Team, Requirement- Since Technical Recovery Plan of MVC(Minimum Viable Company) are confidential and shall be only seen to Service Onwers, Respective Function Leaders, DR & Resiliency Squad,...
Is it possible for the system to delete tickets,and if so how do i locate them again?
Just keep saying there is un deleted app remain. But I removed all except Rovo and Jira Administration. I really want to delete my Organization. Cause, I created it by mistake. Just want to use&n...
We've moved shortly from Jira DC with the AddOn 'Structure for Jira' to Jira Cloud with the AddOn 'Structure by Tempo'. Our existing Structures where migrated, but in the cloud no "Double Grid" view...
Hi, I got a Problem with my ConfiForms. I have two forms, Form 1 and Form 2. Form 1 uses Form 2 as a Smart Multi Row. When I delete an entry in the Multi Row using the edit controls in...
Hello We have Jira Data Center 9.14.1, user management via Crowd. I have a problem with performing automation. Automation is started when the status of the problem changes, two variables {{username...
Standard Jira issues are highly customizable. You can add fields to capture almost any detail about scope, priority, or ownership. But when it comes to time tracking, Jira worklogs record how much ti...
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