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We all love ScriptRunner. It's been part of every Jira instance I've worked with for over a decade. The flexibility it gives administrators is unmatched, and there's a reason it's the most installed ...

• Article

Problem: Old labels that are no longer used at all, continue to show up as an option to be added and causes confusion for users Situation: A few labels were created at some point on my space,...

• Question
• cloud
• confluence
• confluence-cloud

Not receiving email to complete verification process. Stuck on this page . It's possible that Bitbucket has blocked me; please unblock me. With account: (email removed)

• Question
• atlassian
• bitbucket
• bitbucket-cloud
• cloud

I'm trying to create a Reporting Agent to review all our JSM tickets created in the previous month. I gave it a specific JQL which I verified returned the correct tickets when I search inside JSM its...

• Question
• rovo-atlassian-intelligence

Hi, We’re on the Bit-Bucket Free plan with a private repository. When inviting new users: Invitation email is received and accepted One Time Password verification completes successfully Us...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• free

We are trying to make the Summary field non‑editable for a specific Issue Type (Work Type). Here’s what we tried: Removed the Summary field from the Edit screen This correctly makes the Summary...

• Question
• cloud
• jira
• jira-cloud

I am trying to automate automation code updates to be performed after a PR is made to a version branch and i was wondering if there is a way to connect the current Atlassian MCP to BitBucket too. So...

• Question
• automationconcepts
• bitbucket
• bitbucket-cloud
• cloud
• mcp
• +1 more tag...

Hi Bitbucket Data Center Community, Today, we’re excited to share that Bitbucket Data Center 10.2 is now available as the latest Long Term Support (LTS) release. In case you missed it, we recentl...

• Article

Hi everyone, I’m trying to configure a weekend on-call schedule in Jira Service Management (Operations) for a team split across two timezones (3 members in UTC-7 and 1 member in UTC-6). The Goal: T...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I'm not able to set up any of the channels. I get this error on every one.   Hash 1BJ2Y9B Trace 208ec1d0bfe14c83ac1d563919949fe0   Anyone know how to fix this or let me know next steps...

• Question
• customer-service-management

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: c41ab020d5424539a1a7f61989eb3bda)

• Question
• bitbucket
• bitbucket-cloud
• cloud

Hi! My trello account is connected via google but want it to be email and password with the email that is the current google account. How do I change that?  It wont let me because the emai...

• Question
• cloud
• trello
• trello-cloud

Welcome to my first community article! Lately, I’ve been talking with customers who want cleaner, more trustworthy Confluence spaces but don’t have time for a big cleanup project. The same themes k...

• Article
• automationconcepts
• cs-automation
• cs-confluence
• use-case-spotlight

In a cloud team-managed project, users wish to have their labels only visible for project members only. How to setup that?

• Question
• cloud
• jira
• jira-cloud

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• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I'm setting up a new project for a team where their workflow is:  (see screenshot). In a typical sprint, a work item doesn't make it all the way to 'Deploy to Prod', and will usually get to 'De...

• Question
• cloud
• jira
• jira-cloud

Let’s be honest: your service desk probably doesn’t have an "SLA problem." You’ve likely spent hours meticulously configuring goals, calendars, and priorities in Jira Service Management (JSM). The ...

• Article

Hi, I found a post from 2022 in which @Bill Sheboy mentioned being able to include ONLY the options selected in a multi-select list. I need to send the reporter an email to fix the selected...

• Question
• automationconcepts
• cloud
• cloud-automation
• jira
• jira-service-management
• +1 more tag...

No sure which API key to use.

• Question
• cloud
• jira
• jira-cloud

Wir, AC Hamburg laden ein: Wie nutzt ihr heute schon AI & Rovo im Alltag? Im nächsten Meetup am Mi, 25.03., 18:30 Uhr bei Consensa in Hamburg zeigen wir euch: • echte Rovo...

• Article
• rovo
• rovo-atlassian-intelligence

I am trying to search for work items in the last 6 months that were updated by a specific user but I want it to include every update the user made to that ticket within those 6 months, not just the l...

• Question
• cloud
• jira
• jira-cloud

If you work within the Atlassian ecosystem, you already understand the power of Jira. It’s the backbone of issue tracking, sprint planning, and engineering collaboration for global teams. But here’s...

• Article
• jira
• jira-admin
• salesforce-jira

Is Your Confluence Starting to Rot? Confluence pages accumulate every single day. Personal notes, team runbooks, project retrospectives, onboarding guides — the range is vast, and each one repres...

• Article
• confluence
• confluence-app
• rovo

I just added a new status and with it came a new column automatically added to the Kanban board. Now I want to move the column to where it belongs for the flow sequence, but no matter the approach I ...

• Question
• board
• cloud
• error
• jira
• jira-cloud
• +1 more tag...

We use Service Management and utilise Organisations as external Companies. There are some scenarios where I want to be able to have a note pop up to a service desk agent that warns them of some si...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud