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Hi everyone, I’ve been experimenting with Rovo agents and I’ve noticed that they perform really well when they are focused on a single, well-defined task. However, when I need to execute more compl...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I am trying to create a report of items that have exceeded an approved testing days field. To do that I am comparing the difference between 2 dates and then comparing with another field. I have tried...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I want to develop a plugin to remove users from JSM Cloud sites based on their last activity. Could anyone help me with the following points? How can we fetch all users along with thei...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Good day,  Could you please advise how we disallow any user to signup for Atlassian product trials within our tenants/subscriptions? Currently we have users who are curious about new featu...

• Question
• account-identity

how can I create aggregate filter results for a dashboard like the velocity report that you can select from a active sprint board? I want to show the story points per sprint in a dashboard 

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

Hi team  i would want an atlassian rovo mcp server deployable in local in our clusters and use it. is there a way to do so? i found sooperset as one such deployable but i am looking out for the...

• Discussion
• rovo-atlassian-intelligence
• cloud
• confluence
• confluence-cloud
• jira
• +1 more tag...

Hello Team, We are using Atlassian Rovo Mcp tool earlier it was working , but from last Wednesday/Thursday it was not working properly or not authenticating the atlassian instance via browser . Bel...

• Question
• mcp
• rovo
• rovo-atlassian-intelligence

We are facing an issue while selecting values in the "Project Teams" field. Whenever we try to add or select values, we get the error message "Specify a valid value for Project Teams (P)". The value...

• Question
• cloud
• jira-service-management
• jira-software

• Question
• cloud
• jira
• jira-cloud

Hello Atlassian Community / CloudFactory Support, I am writing regarding a technical issue with an account invitation. I have been shortlisted for a new project and received an official "Shortlisted...

• Question
• jira-cloud
• organization-administration
• talent

Hi Community, We are trying to build a Jira Cloud Automation rule in our project that will extract information about the last change on the issue: Last updated date/time Which field(s) we...

• Question
• cloud
• jira
• jira-cloud

https://nexuscmty.atlassian.net/plugins/servlet/ac/com.tda.timesheet.report/main?project.key=INWORK&project.id=10089  접속시 아래 오류사항 발생   Hash 1H71YB7 Trace 27957b570bb545bf86caa2d473e4...

• Question
• cloud
• jira
• jira-cloud

When I selected “Other” under “Criteria Requiring Connection” in the “DevOps Health” scorecard, an error message appeared stating, “An error occurred while loading connection options.” Could you plea...

• Question
• compass

Hi, I’m trying to run Rovo Dev using Atlassian CLI (acli) on Windows, but I’m consistently blocked by a cp932 decoding error. Environment: - OS: Windows 11 (Japanese locale) - Shell: PowerShell ...

• Question
• acli
• encoding
• error
• japan
• japanese
• +5 more tags...

Hi,   We're facing an interesting issue where recently, a lot of customers using the Portal to check their open Tickets are facing the following message:   The only workaround is to...

• Question
• customer-service-management

Hi Atlassian Support team, I am writing to request urgent assistance regarding admin access for our site: https://jlt-dx.atlassian.net/ Currently, we have lost all administrative access due to the ...

• Question
• cloud
• jira
• jira-cloud

I have a shortcut on my iphone that creates a card and adds it to my inbox. This has been working fine for many months, but recently I have gotten the error code - "you must be logged in to use this ...

• Question
• cloud
• trello
• trello-cloud

Hi, we're trying to create a request in JSM Cloud from an external ITSM tool through REST API but we don't know how to send the Request Type because it's a locked field.  The only workaround we...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hi there I’m using Trello on a ZTE Blade V70 Max (Android 15) after a phone change.  I can see my boards, but I cannot drag and move cards. More precise, i can drag them but cannot drop them ...

• Question
• cloud
• trello
• trello-cloud

I am trying to find a way for users to manually enter multiple entries. For example, we use item numbers to distinguish which items will be used for events or promotions. Some events may have only o...

• Question
• cloud
• jira
• jira-cloud

Anonymous ID: "7d302726-5a31-3028-c6b6-ceedc2ce9d04"   try multiple times but cannot create my atlassian site, I register using my personal google account   thanks

• Question
• cloud
• jira
• jira-cloud

I recently installed Windows 10 from scratch and updated it to the latest version. I also installed the latest version of SourceTree (3.4.30). When I start the application and try to register a user ...

• Question
• sourcetree

Hello. It's a pleasure to be part of the community. I've been using Jira since 2023. Jira Story Points are gone I created a new Jira site, and when I set up a Scrum board for a project, to my sur...

• Question
• cloud
• jira
• jira-cloud

I've been using Loom for ~1 years on a daily basis, and because I was trying to explore the feature of who saw my video, I requested a Loom Enterprise quote. Didn't do anything about it and yesterday...

• Question
• business
• enterprise
• loom
• quote
• subscription

Hello Atlassian Support, My Jira Cloud site (https://nguyenvi.atlassian.net) has been deactivated due to inactivity. I would like to request reactivation of the site as soon as possible. This site ...

• Question
• cloud
• jira
• jira-cloud