fail to create atassian.net site adress

[Cindy]

Anonymous ID: "7d302726-5a31-3028-c6b6-ceedc2ce9d04"

try multiple times but cannot create my atlassian site, I register using my personal google account

thanks

[Trudy Claspill]

Hello @Cindy , @Cindy 

We are a user community and don't have the access needed to investigate your issue. Only Atlassian will be able to determine the root cause.

I have flagged your post here to raise it to the attention of Atlassian team members. They should get back to you within 2 business days.

[Arkadiusz Wroblewski]

Hello @Cindy 

If Atlassian already shows an Anonymous ID during site creation, I would not keep retrying the same flow.

Please contact Atlassian directly and include that Anonymous ID in your request, because this usually points to a backend provisioning problem rather than something you can fix from the browser side.

Eventually try incognito mode in browser.

[Cindy]