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Hello support. This is gary from mediaexcel.  We cannot log-in any more. Please try it  ID : support.east@mediaexcel.com.test-google-a.com Password : ********** suppor...

• Question
• cloud
• jira
• jira-cloud

  As Jira environments grow, so does the complexity behind managing users, projects, permissions, and sensitive data. What starts as a simple project management platform often becomes a critic...

• Article
• atlassian-cloud
• audit
• audit-log
• compliance
• security
• +2 more tags...

doesn't have access to Jira on telstrainternational.atlassian.net. Where can I access the International confluence

• Question
• cloud
• jira
• jira-cloud

When my customers are submitted forms using our support portal (created using Jira's customer experiences channel -> support website & form), we are getting a "Failed to load" error on all the...

• Question
• customer-service-management

Hello, I'm having an issue with Git LFS storage in Bitbucket and would like to clarify how the automatic storage expansion is supposed to work. Our workspace is on the Standard plan and we have a v...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• standard

Summary: Jira chart/issues macro in Confluence generates broken drill-down URLs with /wiki/issues/ prefix — results in 404 Product: Confluence Cloud Priority: Medium Description: When clicking ...

• Question
• cloud
• confluence
• confluence-cloud

Hi, trying to contact support for an issue (https://support.atlassian.com/contact#/): 1. What can we help you with? - Thechnical issues and bugs 2. Which app is this for? -Jira 3. What is...

• Question
• atlassian-support
• cloud
• jira-cloud

Alert closed via voice but actually call is even not received. So somehow the alert is closed

• Question
• cloud
• opsgenie
• opsgenie-cloud

A sprint begins with a clear goal, committed stories, and aligned teams. Progress looks healthy in Jira: tickets are moving, standups are productive, and work appears on track. Then something shift...

• Article
• agile
• blocker
• dependency
• jira
• projectmanagement
• +3 more tags...

We have added a new Project/Space in JSM for a new customer. We cannot get a phone line from Opsgenie anymore so we currently cannot provide a customer support hotline (we have 13 existing customer s...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• opsgenie

Newly added comments disappear automatically due to a bug.

• Question
• cloud
• confluence
• confluence-cloud

...oolean - but an integer).  This is all working as expected via automation. When the threshold value is a 1 (ie true) then I am trying to have a jql that will check for any tickets for this specific m...

• Question
• cloud
• jira-cloud
• jira-service-management
• jira-service-management-cloud

I first wrote the internal version of this on a Wednesday afternoon, at the end of a workday, because the feeling had been sitting in my head for a while and I needed to put it somewhere. I thought a...

• Article

Amanda, Thanks for responding. I sincerely appreciate the help. I'm able to get to the point where you left off. It's what happens next that's confusing and repetitive. It asks whether I want a w...

• Question

I've been led to believe that I can record a Loom video while inside my Gmail account. Are there any tutorials or instructional videos on how to do this?

• Question
• cloud
• loom

When pdf attachments are uploaded there appears to be content missing from the files, I have no issues with these files outside of the Trello Workspaces. Why are images being removed from these pa...

• Question
• cloud
• trello
• trello-cloud

Hi all,  My Trello account was deleted while out on maternity leave due to inactivity and i'm wondering if there's a way to get it restored? 

• Question
• trello

We have the app fire connector for jira and salesforce (https://marketplace.atlassian.com/apps/1214214/connector-for-salesforce-jira)   I need to automatically create a jira ticket with certai...

• Question
• appfire
• cloud
• jira
• jira-cloud
• salesforce
• +1 more tag...

At Team26, https://learning-dxqi.atlassian.net/ was provided for 90 days so we could practice what we learned in sessions like Confluence Whiteboards, etc....  Yet, here is where I get stuc...

• Question
• cloud
• jira
• jira-cloud

Disclosure up front: we're building this, so this is validating in the open, not a neutral question. We're building Change Trail, a Jira app that turns change history into a clean "what changed in t...

• Discussion
• audit
• change-management
• cloud
• jira
• jira-cloud
• +1 more tag...

Besides "Earn the Jira Essentials certification" can anyone indicate others sources for stadying?

• Question
• jira
• jira-cloud

The SSH host key for bitbucket.org appears to have changed suddenly. I don't see any official communication about this.

• Question
• bitbucket
• bitbucket-cloud
• cloud

Is this an expected change, or is something different on Bitbucket's end? Most connections over SSH from our network are showing remote host identification warnings. @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• security
• ssh

I am deactivating suspended and non-active users to free up licenses. How long before those licenses are available to assign to a new user? Typically or on average?  

• Question
• cloud
• jira
• jira-cloud
• trello

  My bitbucket workspace I cannot link to atlassian admin.  I am the admin of both and I can do that for a second workspace I created.  The first one shares my username, so maybe that...

• Question
• bitbucket
• bitbucket-cloud
• cloud