I am trying to find out who is the admin on my Jira account, I suspect they have left the business and we have no admins left. For some reason Atlassian thinks we are on a free plan (we definitely ar...
Hello, I need your help verifying an issue with my Trello account. I’m unable to create any additional Workspaces. I can create boards, but only within the Workspaces I already have. The opt...
I need to be able to track which of our customers are impacted by a particular incident, then create a report with that information. Example - Customer ABC has submitted 5 tickets in Feb 2026 I was...
Hello, We want to use the Rovo agent on our Service Desk Portal to assist people if needed. We're using the IT Helper, and when we enable Rovo to appear in the portal, it pops up in the bottom right...
I gave chrome the permission to use the microphone and the camera and still it keeps asking about checking permission. I click on the site settings, allow microphone and so on: refresh the page and a...
Integrating Salesforce with Jira can significantly enhance collaboration between your support and engineering teams by streamlining workflows and ensuring seamless data synchronization. Sinergify off...
Good day jira-team! I have another question to this topic and I hope I have found the right spot to put my question. I experimted with your proposals, Bill, and also used AI for help. I created a r...
Dear Atlassian Group, I would like to ask for your assistance with the following: We would like to deactivate the user account [email removed]. I would like my user account ([e...
Read how to display workflow on the Customer Portal and visualize request progress in JSM. Transform static workflow statuses into a clear ticket lifecycle to boost customer trust and reduce support ...
Lots of articles state that code signing is necessary to verify the integrity of the code. If someone were to tamper with the code, this can be prevented? This article talks about code signing being...
Hello Team, My email domain has recently changed. I need to have my administrator access updated to reflect the new email address so I can manage the dashboard accordingly. We are currently p...
Hi. I have been using JIRA for the past 3-4 months in my job as an Associate PM. Consider me as an amateur, i know everyting but superficially I was recommended to pursue this certification as t...
Modern engineering teams rely on technical documentation inside Confluence to explain: System architecture Microservices communication DevOps workflows API specifications ...
Most Jira and Chat integrations focus on one thing: sending notifications. An issue changes status - Chat gets a message; someone comments - Chat gets another alert. But notifications alone don’t cha...
In our PMO, we have shifted part of our annual and task planning to Confluence Whiteboards – with a noticeable impact on efficiency, clarity, and execution speed. 🚀 Instead of long meeting minutes...
Screenshots, photos, and images in general can really make your Confluence pages interesting to your readers. I recently posted an article here on Community about how to Make every screenshots...
A step-by-step guide to Jira Cloud instance migration: clone work items and restore Jira Assets without manual relinking. In enterprise Jira Cloud environments, it’s common to operate multiple inst...
Problem: In Jira Plans, I want to see which Jira work items a my work item is connected to in other Jira Spaces. Right now, I can only see this if I create a hierarchy of parent - child. But a...
Hey guys, It is a bit trouble for me. I sometimes do not understand where to search for information about Jira and how can I determine if a third-party add-on is required for my specific use case? ...
Hi I am on trial version of jira I want to create a hierarchy where Initiative will be top of EPIC, and it say i can do this using the 'plan' view. I created a new plan and email was sent conf...
We had a Sprint automatically close a day early and push the open tickets to the next Sprint. We need those tickets to go back into the closed Sprint. Is it possible to assign open tickets to a close...
...xplore Rovo connector use cases: powering each phase of a product launch Let’s take a closer look at how Rovo connectors for Data Center bring these benefits to life. Launching a new product involves a true...
We’re excited to announce a major update for Jira Product Discovery: you can now migrate Jira Product Discovery spaces from one Atlassian cloud site to another! This long-awaited capability empowers ...
Hello everyone, I'm looking for an REST API endpoint to check the minutes consumed by my runners. I can't find anything in https://developer.atlassian.com/cloud/bitbucket/rest/api-group-pipelin...
HI Forum, I've a really simple task , i want to embed the current pages version into the page. I can play for a plugin but i thought a custom user macro would be the best option. But i...
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