I have taken over management of a team using free Jira. The previous manager set only themself as a site admin, and has now left; now when I go to https://admin.atlassian.com/ I am invited to cr...
Hi everyone, I noticed that the UI/UX of one of my Jira accounts has changed automatically, even though I didn't make any changes. My other project still has the old UI/UX. I would like to know if t...
Hello everyone, I’m seeking advice from the community regarding my situation. I have a list of tickets that are linked in a cascading sequence. For example: Ticket 1 is link...
Hello Team, I have an issue with my JSM project, some customers, when they create their account through the portal, have access to my jira project. When i check my Admin page i see that their...
Hi, I'm fairly new to Jira automations I'm trying to set a variable based on the output of random() which i'll use later in a webhook. The problem is that it only seems to evaluate the presence of...
Dear, I want to change the the board settings in the backlog view but I do not have the option. I would like to change the 'story points' in 'estimated efforts'. I am ...
...Q: Is there a public API endpoint we can use to programmatically remove profile pictures?
I want an issue within a project to be visible only to the team I choose.
Hello, I am trying to get rid of the blank spaces when exporting several pages at a time and the content of these pages is not enough to fill the whole A4 page. In example, an introdu...
When I embed a database in my confluence page, I get not one, but two vertical scrollbars. I do not mind the inner one to scroll through the values, but the outer scrollbar just scrolls for a tiny am...
Hi guys, just a confirmation because I didn't find an official documentation about that. If I provide access to a user as agent (JSM), does the same user automatically become JWM without con...
Using the Jira Timeline macro, I can add a timeline view to a Confluence page. Anyways, that only seems to work for team-managed Jira Projects. What is the correct way to do this for company-managed ...
Does anyone have any advice on improving the response rate for the CSAT survey? Our current response rate is 7% but I've been tasked to raise it to at least 50%! Is it possible to send reminde...
I want to build up my teams dashboard. One of the returning questions is, how I can retrieve the Sprint goals in a specific year or period of time? I have created those kind of queries in the past, ...
Hello, I am looking for ways to convert checklist items into cards on a different list, add custom label based on the name of the orignal card & custom name that has combination of (orig...
This week we’re exploring a data-rich table report that provides valuable insights into issue resolution patterns - resolved issues by weekday as a heat map. What Does the Report Show? This ...
Hi someone, please can you urgently help me! When I logged into Trello with my existing account details (as I always do, but have recently been on leave) it asks me to "request access" to the ...
How to view all attachments under one page tree? We require everyone to upload his attachments to his own project page under one page tree. I know the Space Attachment Macro to check the whole attach...
I’m using Atlassian Intelligence in Confluence, and I find the AI Definitions feature very helpful for understanding terms and abbreviations directly within pages or blogs. However, I’d like to set u...
I was really excited about the new mirroring feature in Trello. However, I now realised, that mirrored cards are not visible in the calendar view of my boards. Is it somehow possible to add mirrored ...
Hello Community, We would like to perform a copy from Production to sandbox. Our workflows contain several post-functions that include scriptrunner scripts. We would like to know if those scripts wi...
...ickets/issues, rather email updates sent when "public comments" are left on issues). Our Service Desk Agents responsible for these tickets will regularly need to get feedback from other internal c...
Hello, I am working on a Company managed Jira business project (Jira Work Management) and I am not able to map any status in the board. I have kept the workflow simple (to do, work in p...
I am creating an automation rule for a JWM project. When I set the actor to Automation for JIRA, the following error message appears and I cannot create it. The rule actor for this rule does not have...
Dear All, We’ve set up around six different queues to receive tickets directly, but now we need to configure SLAs for each of these groups. Each queue should have its own SLA. For example, the SLA f...
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