We have a JSM Customer Portal that customers log into to create and reply to tickets. We have a status of 'Customer Replied', which we are trying to set with automation if a customer replies, but the...
Hello. I have deleted a couple of members from my board so I can see there are now only 8 , but when I try to add new members it says I still have my maximum of 10 in my workspace. Can anyone help me...
Hello everyone, I have a feeling that I saw a Loom with a demonstration of how to gather feedback from a Teams channel so that it becomes an insight (not a separate ticket and not a comment, but an ...
Is there a way to restrict the "Edit Project Role Membership" permission separate from "Administer Project" permission? I'd like to be able to restrict the ability to Add People to a project.
In Opsgenie, opsgenie_integration_action we were having this feature, which we were using to create our integration actions. In JSM, for email_integration I can not see any simila...
I am using automation to create my PMO admin story for each sprint. The story is created no problem and the summary contains what I want except the name of the current sprint. I cannot get the...
I am creating a Template for the Xporter and want to display the Epic Name, because every issues are under the same epic. To display the Project Name it looks like this: &{for issues|fi...
You’ve checked app reviews, maybe even glanced at the vendor’s website… But do you really know what that app is doing with your data? If you’re managing a Jira Cloud environment, you’re likely juggli...
One of the pages I have created opens in edit mode and I do not know how to correct this. It opens in edit mode for people who do not have editing privileges as well, they are not able to make edits....
Hi everyone, I am trying out the Ms Planner connector app from @Konstantin Virolainen , but I can't get it to work properly for a company scale. Did anyone try it ? We are struggling to f...
Hi, I've setup SSO on our Atlassian account for a long time now and it went through our Auth0 IDP with multiple domains. Now for some reason when not using the same domain even if trying to reach ou...
Found the porcedure to set working days and holidays per project board but hoz to specify non-working days for part timers?
I’m running a micro-niche site around a popular multiplayer modded game, where we release fan-made versions and updates. I wanted to know if Trello is scalable enough to plan version updates, patch...
Hi guys, Got a weird issue. Automation that'll change the state of an issue. However it says: The destination status could not be resolved or has no valid transition rule (with current sta...
Hello, I changed the default value of a custom field, but the new value isn't being taken into account. I did republish the workflow, though. What i am missing ?
Hi, We are experiencing an issue with our custom idea template setup in Jira Product Discovery Cloud. The template does not persist as expected. After selecting and using our custom template, it ra...
Hi, First time poster here. I'm working with the Jira REST API's and have created an API token for the Jira App and set the appropriate scopes to create, update and view issues etc. No...
I've got the new content layout beta in Confluence and have lost the top toolbar. Now my view is this: instead of this: I can get the floating toolbar, but only when I have written and hi...
eu uso um quadro para minha empresa, e perdi acesso ao email do administrador dele. Preciso trocar o administrador mas não posso resgatar a senha automaticamente.
I would like to cancel my subscription immediately, not at the end of the billing period. I'm the only billing admin and want to delete my account
Not sure how to put it. We are mainly using the "All Work View" (formerly Issue View). Recently some change has happened. Before this I was able to click on the Summary (in the summary column) and...
Hi there, I recently linked my GitHub account, and the integration works fine. Whenever a new branch is created, a pull request is opened, or a PR is merged, it correctly links to the corresponding ...
As a site administrator, I'm asked to provide usage statistics for all the marketplace applications / add-ons installed on our Jira site. We want to know how many users make use of specific app and ...
We use Jira Product Discovery to prepare changes and create delivery tasks to development project using embedded description. Once the delivery ticket is Done, we have an automation that sends...
Our burndown chart is not responding to stories being completed. Meaning, we are changing story status from "To Do" to "Done but see no "Drop in the burndown line. Only see the trend line...
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