Jira

Hello, I have a question: where can I find the templates for when, for example, a ticket is closed and the person who sent the request receives a notification that the ticket has been closed?

• Question
• cloud
• email-notification
• jira-cloud
• template

There is no security option in Atlassian admin to re-enroll MFA methods. User is locked out and can't get back in without an MFA code that they do not have access to. How do I go about re-enrolling M...

• Question
• cloud
• jira
• jira-cloud

...oard? Or is the “Run automation” board action limited to single-issue context, with no true multi-issue support in Automation? If this is not supported: Is Bulk Change the only supported a...

• Question
• cloud
• jira-cloud

From ScriptRunner Behaviour we set a multi-select Assets field read-only depending on user role etc but it is still possible to remove values (not add though). It is not like this if I deselect the "...

• Question
• jira
• jira%20software
• jira-server
• server

We use Jira Premium plan in the cloud and need to connect to an on premise GitLab CE (version 18.6) - we need a step by step documentation for this specific combination. All tips & tricks we foun...

• Question
• cloud
• gitlab
• jira
• jira-cloud
• jira-service-management

Hi, We have one user that said suddenly unable to complete the Sprint. No change to the user role and permission so far. User has: Organization admin. Also administrator and member of the space. E...

• Question
• cloud
• jira
• jira-cloud

There seems to have been an update recently for Filters in Jira. When i update my filter, there is no longer a save button for me to be able to save my changes. Any ideas of what I'm missing? No pe...

• Question
• cloud
• jira
• jira-cloud

I would like to create a rule that doesn't allow the original time estimate field to be amended once the Jira issue enters a Sprint. Currently if I select 'Field Value Changed', the 'original estima...

• Question
• cloud
• jira
• jira-cloud

  Hello Atlassian Community, I’m trying to implement a validation in Jira Cloud and I would like to know if this is possible without using third-party apps. Goal When an issue transitions fr...

• Question
• cloud
• jira
• jira-cloud

Background: I need to export and import my current Jira site to another Jira site with the same plan.   Problem: I backed up my current site, and the downloaded file is named "jira-exp...

• Question
• cloud
• jira
• jira-cloud

  Jira throws validation error asking for a start date Start date field is not available in UI Email address cannot be deleted or recreated Last email received is 1 year ago You n...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hi team, I want to add "Severity" field to my board, so I can choose the severity when I create a ticket.   I already noticed there are several field all related to "Severity", but I don...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hi everyone! When I manage the subscription of an app in Jira I get the Deactivate option (Which in reality it means cancel subscription). Also to note that this option is not in every app to which ...

• Question
• billing
• cloud
• jira
• jira-cloud
• subscription

how to find out total workflow validators and conditions in a single cloud instance. And also, how can we recreate them using script runner or by automation in jira. 

• Question
• cloud
• jira
• jira-cloud

Hi I have 2 projects from teams taht are not used anymore on Jira Cloud Standard. So I can't archive them due to Standard. I renamed them and they are still on my instance. The concerns we ha...

• Question
• cloud
• jira
• jira-cloud
• standard

I created a service account and created credentials for it in the form of an API token. I'm testing it using Postman (https://api.atlassian.com/ex/jira/{cloudid}/rest/api/3/project/PROF). In the auth...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi Community! I would also like to draw your attention to the fact that Linked Items and Linked Issues are distinct. The linked item is part of the JPD system field (formula type) and is not applicab...

• Article
• issue-link
• jira
• jpd
• link
• validation

Hi Community, I’d like to discuss an exciting opportunity for improvement regarding Issue Templates in JIRA. As we review one of the longstanding feature requests, JRACLOUD-7731 - Issue Templates...

• Article
• issue-template
• jira
• template

I got stuck on redirecting loop issue when I trying to access "work item" Menu, Please help..  

• Question
• cloud
• jira
• jira-cloud

This function is assumed to link 2 issues, but you see, how can I link this issue to another one? It can only select "Trigger issue" which is the issue itself, very useless; or select "Most recently ...

• Question
• cloud
• jira
• jira-automation
• jira-cloud

Hi, I cannot find "Board settings when clicking the ellipses in Board view. I've followed multiple tutorials online, and for everyone else, the settings are just there. But for me, it does not exist...

• Question
• cloud
• jira
• jira-cloud

I need to have the video that help me introduction to det all the matrices in JIRA, I need the ability to set up the whole space and fix the reports    Is there a way if more than 1 ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi, As the header suggests, when Im opening a ticket in a jira software board it is immediately assigned, there is no automation involved as shown on the automation section of the ticket, there is ...

• Question
• cloud
• jira
• jira-cloud

I wanted to activate> free plan as of now as i have created many documents and tickets here,  <subdomain.atlassian.net

• Question
• cloud
• jira
• jira-cloud

I'm reorganizing our backlog by moving Stories to either the Improvement or New Feature issue types. I just noticed that when I do this, Story Points and Number of Attachments does not transfer. How ...

• Question
• cloud
• jira
• jira-cloud