How to turn off "JQL search extension" notifications

[Victoria Valner]

Hi! 
I have the Jira Cloud chat added in Teams, and it is really useful for getting notifications on changed ticket statuses, if i am "@" or similar. However recently I started getting a really high number of  "JQL search extension" updates. Can I turn off just those? 

Some examples:

[Tomislav Tobijas]

Hi @Victoria Valner ,

You can use in-chat configuration options to modify for which events you receive notifications in Teams.

I don't know if there's a direct command, but I just used /help and this should open dialog box with options. Next, select Notifications to see for which events you receive notifications within Teams.

Now, it's most likely we're here looking at 'Watcher' notification - BUT, from the screenshot, I would say that you have the following app that's doing some kind of updates on the work items. If you'd like to turn those off, you'd probably need to take a look at app configuration and see if it's possible to 'turn off' events fired when the app changes/updates the work item. 👈

Cheers,
Tobi

[Nikola Perisic]

Hi @Victoria Valner 

This is an app user that is doing the updates. You should check the settings of that app and see if there is an option to turn that off.